Contact Center Agent and Resources Scheduling Manager Salary in Chicago, Illinois
Contact Center Agent and Resources Scheduling Manager Salary in Chicago, IL
How much does a Contact Center Agent and Resources Scheduling Manager make in Chicago, IL? The average Contact Center Agent and Resources Scheduling Manager salary in Chicago, IL is $114,350 as of March 26, 2024, but the range typically falls between $94,980 and $129,170. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Agent and Resources Scheduling Manager Salary | $77,345 | Chicago,IL | March 26, 2024 |
| 25th Percentile Contact Center Agent and Resources Scheduling Manager Salary | $94,980 | Chicago,IL | March 26, 2024 |
| 50th Percentile Contact Center Agent and Resources Scheduling Manager Salary | $114,350 | Chicago,IL | March 26, 2024 |
| 75th Percentile Contact Center Agent and Resources Scheduling Manager Salary | $129,170 | Chicago,IL | March 26, 2024 |
| 90th Percentile Contact Center Agent and Resources Scheduling Manager Salary | $142,663 | Chicago,IL | March 26, 2024 |
Receptionist/Call Center Agent
Alaska Behavioral Health - Anchorage, AK
Sales BDC Agent - Honda of Serramonte
Sonic Automotive - Daly City, CA
Stanford Federal Credit Union - Palo Alto, CA
Petaluma Health Center - Petaluma, CA
- View Average Salary for United States
-
Select State
-
Select City in IL
-
Choose Similar Job
-
Pick Related Category
- View Cost of Living in Chicago, Illinois
Job Description
The Contact Center Agent and Resources Scheduling Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Contact Center Agent and Resources Scheduling Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Contact Center Agent and Resources Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Contact Center Agent and Resources Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Contact Center Agent and Resources Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Search Job Openings
Career Path for this job
-
Down a level:
Call Center Scheduling Supervisor
3 + years experience
Bachelor's Degree -
This Job:
Contact Center Agent and Resources Scheduling Manager
5 + years experience
Bachelor's Degree
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
About Chicago, Illinois
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Level of Education
Contact Center Agent and Resources Scheduling Manager Salary by Global Country
Browse All Customer Services Jobs by Salary Level
Browse Related Industries
Browse Related Job Categories With Contact Center Agent and Resources Scheduling Manager
Take just three simple steps below to generate your own personalized salary report
Understand the total compensation opportunity for a Contact Center Agent and Resources Scheduling Manager, base salary plus other pay elements
Average Base Salary
Core compensation
Average Total Cash Compensation
Includes base and annual incentives
About Chicago, Illinois Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third mos....More
Chicago, Illinois area prices were up 0.8% from a year ago View the Cost of Living in Chicago, Illinois
Contact Center Agent and Resources Scheduling Manager Salary in popular cities: Aurora, Rockford, Joliet
Jobs with a similar salary range to Contact Center Agent and Resources Scheduling Manager : Scheduling Manager
Salary estimation for Contact Center Agent and Resources Scheduling Manager at companies like : Nugent Sand Company - Columbus Plant, Unions, Green Valley Nursing Home
