Contact Center Agent and Resources Scheduling Manager Salary in the United States

How much does a Contact Center Agent and Resources Scheduling Manager make in the United States? (2025)

As of November 01, 2025, the average salary for a Contact Center Agent and Resources Scheduling Manager in the United States is $111,840 per year, which breaks down to an hourly rate of $54.

However, a Contact Center Agent and Resources Scheduling Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $134,727
  • Majority Range (25th-75th percentile): $102,600 to $123,820
  • Entry-Level (10th percentile): $94,187
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View as table View as graph 25% $102,600 10% $94,187 90% $134,727 75% $123,820 $111,840 50%(Median) Didn’t find job title? Click

Contact Center Agent and Resources Scheduling Manager Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $123,820 $10,318 $2,381 $60
Average $111,840 $9,320 $2,151 $54
25th Percentile $102,600 $8,550 $1,973 $49
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Key Factors That Influence Contact Center Agent and Resources Scheduling Manager Salaries

A Contact Center Agent and Resources Scheduling Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Agent and Resources Scheduling Manager Salaries?

Experience is a primary driver of a Contact Center Agent and Resources Scheduling Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $108,371
  • Early Career (1-2 years): $108,782
  • Mid-Level (2-4 years): $109,743
  • Senior-Level (5-8 years): $112,701
  • Expert (over 8 years): $116,304
Levels Salary
Entry Level Contact Center Agent and Resources Scheduling Manager $108,371
Intermediate Level Contact Center Agent and Resources Scheduling Manager $108,782
Senior Level Contact Center Agent and Resources Scheduling Manager $109,743
Specialist Level Contact Center Agent and Resources Scheduling Manager $112,701
Expert Level Contact Center Agent and Resources Scheduling Manager $116,304
$108,371 0 yr
$108,782 < 2 yrs
$109,743 2-4 yrs
$112,701 5-8 yrs
$116,304 > 8 yrs
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What Am I Worth?

How Education impacts a Contact Center Agent and Resources Scheduling Manager's Salary?

Your level of education can impact your salary potential. While many Contact Center Agent and Resources Scheduling Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Contact Center Agent and Resources Scheduling Manager with a Bachelor's Degree is between $102,618 and $112,261.

Contact Center Agent and Resources Scheduling Manager Salaries by Degree Level

Typical Education for Contact Center Agent and Resources Scheduling Manager
Degree Level % of user with this level of education
No Diploma 6.3%
High School 40.6%
Associates 9.4%
Bachelors 31.3%
Masters 12.5%
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Contact Center Agent and Resources Scheduling Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Agent and Resources Scheduling Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on November 01, 2025

Salary Trends for Contact Center Agent and Resources Scheduling Managers

Salaries for a Contact Center Agent and Resources Scheduling Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $97,138 in 2023 to around $95,348 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Contact Center Agent and Resources Scheduling Manager salary trends, .

Average Annual Salary of Contact Center Agent and Resources Scheduling Manager Over Time

2022
$???
2023
$97,138
2024
$96,874
2025
$95,348
2026
$???
Year Average Annual Salary
2022
View More
2023 $97,138
2024 $96,874
2025 $95,348
2026
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Contact Center Agent and Resources Scheduling Manager bonus and incentive rates

Based on HR-reported data: a national average with a geographic differential
Base Salary 63.7%
Bonuses 8.7%
Social Security 5.5%
401k/403b 3.0%
Disability 1.4%
Healthcare 4.8%
Pension 3.9%
Time Off 8.9%
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Core Compensation
Median % of Total
Base Salary $111,840 63.7%
Bonus $15,270 8.7%
Value of Benefits
Median % of Total
Social Security $9,724 5.5%
401K/403B $5,339 3.0%
Disability $2,542 1.4%
Healthcare $8,352 4.8%
Pension $6,864 3.9%
Time Off $15,644 8.9%
Total Compensation $175,575 100%
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Most common benefits for Contact Center Agent and Resources Scheduling Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Contact Center Agent and Resources Scheduling Manager

Here are companies hiring for Contact Center Agent and Resources Scheduling Manager and their salaries, click below for more details.

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Ready to take the next step in your career? Browse thousands of current Contact Center Agent and Resources Scheduling Manager job openings on our job board. Use the search bar below to find your perfect match.

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FAQ about Contact Center Agent and Resources Scheduling Manager

1. How much do center managers make at care now?

The estimated total pay range for a Center Manager at CareNow is between $92,650 and $126,000 per year, which includes base salary and additional compensation. This reflects the current salary data for similar roles, ensuring competitive compensation in the industry.

2. What is the highest salary for a customer service manager?

The highest salary for a Customer Service Manager is $126,000. For a Contact Center Agent, the salary ranges from $92,650 to $111,540, with the midpoint at $111,540. This reflects the competitive compensation in the customer service field, highlighting the potential for growth and advancement in roles such as Resources Scheduling Manager.

3. What is the highest salary of manager?

The highest salary for a Resources Scheduling Manager is $126,000. In comparison, the salary range for a Contact Center Agent is between $92,650 and $126,000, with a mid-salary of $111,540. This indicates that the managerial position offers a competitive salary within the industry.

4. What is the highest paid position in a company?

The highest paid position in a company can vary, but roles like Chief Executive Officer (CEO) and Vice Presidents often top the list. For example, a Resources Scheduling Manager can earn between $92,650 and $126,000, with a mid-salary of $111,540, reflecting the competitive nature of high-level business positions.

5. What is the average salary for a service center manager?

The estimated total pay for a Service Center Manager is between $92,650 and $126,000 per year, with a mid-salary of $111,540. These figures reflect the salary range based on data collected, providing a comprehensive view of compensation for this role.

6. What is the CDM job?

The CDM job involves managing foodservice operations and ensuring food safety. CDMs are responsible for menu implementation, food purchasing, and preparation. They apply nutrition principles, document nutrition information, and manage work teams. Salaries for this role range from $92,650 to $126,000, with a midpoint of $111,540, reflecting the expertise required in this field.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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