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How much does a Contact Center Planning and Monitoring Analyst make in Hawaii? The average Contact Center Planning and Monitoring Analyst salary in Hawaii is $53,190 as of March 26, 2024, but the range typically falls between $45,460 and $60,860. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $38,422 HI March 26, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $45,460 HI March 26, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $53,190 HI March 26, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $60,860 HI March 26, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $67,843 HI March 26, 2024
25% $45,460 10% $38,422 90% $67,843 75% $60,860 $53,190 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in Hawaii

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Analyst

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Location Avg. Salary Date Updated
Location Ewa Beach, HI Avg. Salary $52,933 Date Updated March 26, 2024
Location Kaneohe, HI Avg. Salary $52,933 Date Updated March 26, 2024
Location Pearl City, HI Avg. Salary $52,933 Date Updated March 26, 2024
Location Waipahu, HI Avg. Salary $52,882 Date Updated March 26, 2024
Location Aiea, HI Avg. Salary $52,933 Date Updated March 26, 2024
Location Anahola, HI Avg. Salary $52,577 Date Updated March 26, 2024
Location Camp H M Smith, HI Avg. Salary $52,933 Date Updated March 26, 2024
Location Captain Cook, HI Avg. Salary $52,577 Date Updated March 26, 2024
Location Eleele, HI Avg. Salary $52,577 Date Updated March 26, 2024
Location Fort Shafter, HI Avg. Salary $52,933 Date Updated March 26, 2024

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