Contact Center Planning and Monitoring Analyst Salary in Leominster, Massachusetts
Contact Center Planning and Monitoring Analyst Salary in Leominster, MA
How much does a Contact Center Planning and Monitoring Analyst make in Leominster, MA? The average Contact Center Planning and Monitoring Analyst salary in Leominster, MA is $53,720 as of April 24, 2024, but the range typically falls between $45,920 and $61,470. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Planning and Monitoring Analyst Salary | $38,819 | Leominster,MA | April 24, 2024 |
| 25th Percentile Contact Center Planning and Monitoring Analyst Salary | $45,920 | Leominster,MA | April 24, 2024 |
| 50th Percentile Contact Center Planning and Monitoring Analyst Salary | $53,720 | Leominster,MA | April 24, 2024 |
| 75th Percentile Contact Center Planning and Monitoring Analyst Salary | $61,470 | Leominster,MA | April 24, 2024 |
| 90th Percentile Contact Center Planning and Monitoring Analyst Salary | $68,526 | Leominster,MA | April 24, 2024 |
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Job Description
The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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BayOne Solutions - Waltham, MATitle: System Analyst. Locations: Hybrid in Waltham, MA (2-3 days per week onsite). Duration: Contract (6+ Months - Extendable). Client: Business Insurance...- 4 Days Ago
Career Path for this job
-
This Job:
Contact Center Planning and Monitoring Analyst
2 - 4 years experience
Bachelor's Degree -
Up a level:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree
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About Leominster, Massachusetts
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Level of Education
- Contact Center Planning and Monitoring Analyst Salaries with an Associate's Degree
- Contact Center Planning and Monitoring Analyst Salaries with a Bachelor's Degree
- Contact Center Planning and Monitoring Analyst Salaries with a Master's Degree or MBA
- Contact Center Planning and Monitoring Analyst Salaries with a JD, MD, PhD or Equivalent
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About Leominster, Massachusetts Leominster (/ˈlɛmənstər/ LEM-ən-stər) is a city in Worcester County, Massachusetts, United States. It is the second-largest city in Worcester County, ....More
Leominster, Massachusetts area prices were up 1.6% from a year ago View the Cost of Living in Leominster, Massachusetts
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