How much does a Contact Center Planning and Monitoring Analyst make in Lilburn, GA? The average Contact Center Planning and Monitoring Analyst salary in Lilburn, GA is $49,920 as of May 28, 2024, but the range typically falls between $42,660 and $57,110. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Planning and Monitoring Analyst Salary | $36,050 | Lilburn,GA | May 28, 2024 |
25th Percentile Contact Center Planning and Monitoring Analyst Salary | $42,660 | Lilburn,GA | May 28, 2024 |
50th Percentile Contact Center Planning and Monitoring Analyst Salary | $49,920 | Lilburn,GA | May 28, 2024 |
75th Percentile Contact Center Planning and Monitoring Analyst Salary | $57,110 | Lilburn,GA | May 28, 2024 |
90th Percentile Contact Center Planning and Monitoring Analyst Salary | $63,656 | Lilburn,GA | May 28, 2024 |
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The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
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About Lilburn, Georgia Lilburn is a city in Gwinnett County, Georgia, United States. The population was 11,596 at the 2010 census. The estimated population was 12,655 in 201....More
Lilburn, Georgia area prices were up 1.4% from a year ago View the Cost of Living in Lilburn, Georgia
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