Contact Center Planning and Monitoring Analyst Salary in Michigan
Contact Center Planning and Monitoring Analyst Salary in Michigan
How much does a Contact Center Planning and Monitoring Analyst make in Michigan? The average Contact Center Planning and Monitoring Analyst salary in Michigan is $50,240 as of March 26, 2024, but the range typically falls between $42,940 and $57,480. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Planning and Monitoring Analyst Salary | $36,294 | MI | March 26, 2024 |
| 25th Percentile Contact Center Planning and Monitoring Analyst Salary | $42,940 | MI | March 26, 2024 |
| 50th Percentile Contact Center Planning and Monitoring Analyst Salary | $50,240 | MI | March 26, 2024 |
| 75th Percentile Contact Center Planning and Monitoring Analyst Salary | $57,480 | MI | March 26, 2024 |
| 90th Percentile Contact Center Planning and Monitoring Analyst Salary | $64,072 | MI | March 26, 2024 |
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Job Description
The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Contact Center Planning and Monitoring Analyst
2 - 4 years experience
Bachelor's Degree -
Up a level:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Analyst
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Taylor, MI | Avg. Salary $51,203 | Date Updated March 26, 2024 |
| Location Acme, MI | Avg. Salary $47,894 | Date Updated March 26, 2024 |
| Location Ada, MI | Avg. Salary $49,370 | Date Updated March 26, 2024 |
| Location Addison, MI | Avg. Salary $51,152 | Date Updated March 26, 2024 |
| Location Adrian, MI | Avg. Salary $50,388 | Date Updated March 26, 2024 |
| Location Afton, MI | Avg. Salary $47,284 | Date Updated March 26, 2024 |
| Location Ahmeek, MI | Avg. Salary $48,403 | Date Updated March 26, 2024 |
| Location Akron, MI | Avg. Salary $47,335 | Date Updated March 26, 2024 |
| Location Alanson, MI | Avg. Salary $47,284 | Date Updated March 26, 2024 |
| Location Alba, MI | Avg. Salary $47,284 | Date Updated March 26, 2024 |
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Level of Education
- Contact Center Planning and Monitoring Analyst Salaries with an Associate's Degree
- Contact Center Planning and Monitoring Analyst Salaries with a Bachelor's Degree
- Contact Center Planning and Monitoring Analyst Salaries with a Master's Degree or MBA
- Contact Center Planning and Monitoring Analyst Salaries with a JD, MD, PhD or Equivalent
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About Michigan Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th par....More
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