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How much does a Contact Center Planning and Monitoring Analyst make in Wisconsin? The average Contact Center Planning and Monitoring Analyst salary in Wisconsin is $50,290 as of March 26, 2024, but the range typically falls between $42,980 and $57,540. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $36,325 WI March 26, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $42,980 WI March 26, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $50,290 WI March 26, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $57,540 WI March 26, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $64,141 WI March 26, 2024
25% $42,980 10% $36,325 90% $64,141 75% $57,540 $50,290 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in Wisconsin

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Analyst

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Location Avg. Salary Date Updated
Location Abbotsford, WI Avg. Salary $47,487 Date Updated March 26, 2024
Location Abrams, WI Avg. Salary $48,403 Date Updated March 26, 2024
Location Adams, WI Avg. Salary $49,727 Date Updated March 26, 2024
Location Adell, WI Avg. Salary $50,185 Date Updated March 26, 2024
Location Afton, WI Avg. Salary $49,574 Date Updated March 26, 2024
Location Albany, WI Avg. Salary $49,574 Date Updated March 26, 2024
Location Algoma, WI Avg. Salary $48,149 Date Updated March 26, 2024
Location Allenton, WI Avg. Salary $50,185 Date Updated March 26, 2024
Location Alma, WI Avg. Salary $50,541 Date Updated March 26, 2024
Location Alma Center, WI Avg. Salary $47,487 Date Updated March 26, 2024

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