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Credit and Collections Representative I Salary in the United States

How much does a Credit and Collections Representative I make in the United States?

As of August 01, 2026, the average salary for a Credit and Collections Representative I in the United States is $43,242 per year, which breaks down to an hourly rate of $21.

However, a Credit and Collections Representative I's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $52,433
  • Majority Range (25th-75th percentile): $38,835 to $48,053
  • Entry-Level (10th percentile): $34,823
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Credit and Collections Representative I Salaries

A Credit and Collections Representative I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Credit and Collections Representative I Salaries?

Experience is a primary driver of a Credit and Collections Representative I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Credit and Collections Representative I (0-1 years): $43,242
  • Credit and Collections Representative II (1-3 years): $49,745
  • Credit and Collections Representative III (3-5 years): $57,154
  • Credit and Collections Supervisor (5+ years): $74,182
  • Credit and Collections Manager (5+ years): $110,486
Job Role Years of Experience Average Salary
Credit and Collections Representative I0-1 years$43,242
Credit and Collections Representative II1-3 years$49,745
Credit and Collections Representative III3-5 years$57,154
Credit and Collections Supervisor5+ years$74,182
Credit and Collections Manager5+ years$110,486
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How Do Credit and Collections Representative Is Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Credit and Collections Representative Is. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $47,878.
  • California: $47,696.
  • Massachusetts: $47,060.

Top Paying Cities for Credit and Collections Representative I

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $54,541
  • San Francisco: $53,944
  • Oakland: $52,807

What Skills Can Increase a Credit and Collections Representative I's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 7.91% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Microsoft Excel (Mentioned in 3.6% Job Postings): Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation or computation capabilities, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.
  • Financial Statement Analysis (Mentioned in 1.44% Job Postings): Financial statement analysis evaluates a company's performance or value through a company's balance sheet, or statement of cash flows. It is used to analyze whether an entity is stable, solvent, liquid, or profitable enough to a monetary investment.
Skills Demand Percentage
Customer Service 7.91%
Microsoft Excel 3.6%
Financial Statement Analysis 1.44%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Credit and Collections Representative I's salary.

  • Leadership Development: Can increase your salary by up to 29%.
  • Financial Analysis: Can increase your salary by up to 21%.
  • Financial Statements: Can increase your salary by up to 12%.
Skill Salary Salary % Increase
Leadership Development $55,782
29%
Financial Analysis $52,323
21%
Financial Statements $48,431
12%
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Credit and Collections Representative I Salary by Company Size: Startups vs. Enterprise

Credit and Collections Representative I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $48,407. While startup companies pay approximate $40,951.

Credit and Collections Representative I Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $40,951
Growth Stage 51~500 $43,311
Established 501~5000 $46,745
Enterprise 5000+ $48,407

Credit and Collections Representative I Salary by Industry: Top Paying Sectors

For Credit and Collections Representative I roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, Credit and Collections Representative positions in Retail & Wholesale or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Credit and Collections Representative I as a support function rather than a direct revenue driver.

The top paying industries for a Credit and Collections Representative I

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$51,890$25.020%
Pharmaceuticals$51,890$25.020%
Energy & Utilities$49,728$24.015%
Insurance$49,728$24.015%
Biotechnology$47,566$23.010%

Credit and Collections Representative I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Credit and Collections Representative I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$38,835
Average $43,242/year
$48,053
$3,236
Average $3,604/month
$4,004
$747
Average $832/week
$924
$19
Average $21/hour
$23
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $48,053 $4,004 $924 $23
Average $43,242 $3,604 $832 $21
25th Percentile $38,835 $3,236 $747 $19

Credit and Collections Representative I Salary Growth & Career Path

Credit and Collections Representative I

Next Role

Advancement

Promotions are the fastest way to increase your earnings. As a Credit and Collections Representative I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Next Step Role Estimate Salary Projected Raise
Credit and Collections Representative II $49,745 15%
Electronic Payment Clerk $51,904 20%

Most common benefits for Credit and Collections Representative I

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Credit and Collections Representative I

Here are companies hiring for Credit and Collections Representative I and their salaries, click below for more details.

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FAQ about Credit and Collections Representative I

1. Where can a Credit and Collections Representative I earn the most?

A Credit and Collections Representative I's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Credit and Collections Representative I earns the most in San Jose, CA, where the annual salary of a Credit and Collections Representative I is $54,541.

2. What is the highest pay for Credit and Collections Representative I?

The highest pay for Credit and Collections Representative I is $52,433.

3. What is the lowest pay for Credit and Collections Representative I?

The lowest pay for Credit and Collections Representative I is $34,823.

4. What are the responsibilities of Credit and Collections Representative I?

Collects and maintains accurate credit information. Reviews and verifies overdue accounts. Contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Typically reports to a manager. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

5. What industry pays the highest salary for Credit and Collections Representative I?

The Aerospace & Defense industry offers the highest average compensation for Credit and Collections Representative I roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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