How much does a Customer Service and Support Supervisor make in Tacoma, WA? The average Customer Service and Support Supervisor salary in Tacoma, WA is $82,490 as of May 28, 2024, but the range typically falls between $72,590 and $94,590. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service and Support Supervisor Salary | $63,577 | Tacoma,WA | May 28, 2024 |
25th Percentile Customer Service and Support Supervisor Salary | $72,590 | Tacoma,WA | May 28, 2024 |
50th Percentile Customer Service and Support Supervisor Salary | $82,490 | Tacoma,WA | May 28, 2024 |
75th Percentile Customer Service and Support Supervisor Salary | $94,590 | Tacoma,WA | May 28, 2024 |
90th Percentile Customer Service and Support Supervisor Salary | $105,606 | Tacoma,WA | May 28, 2024 |
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The Customer Service and Support Supervisor trains and coaches staff in standard policies, procedures, and best practices. Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Being a Customer Service and Support Supervisor may monitor staff performance and have responsibility for hiring and performance appraisal. Identifies opportunities for operational improvements and implements solutions. In addition, Customer Service and Support Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service and Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Service and Support Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
7 + years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Annuities Customer Service Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
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About Tacoma, Washington Tacoma (/təˈkoʊmə/ tə-KOH-mə) is a mid-sized urban port city and the county seat of Pierce County, Washington, United States. The city is on Washingto....More
Tacoma, Washington area prices were up 2.8% from a year ago View the Cost of Living in Tacoma, Washington
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