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Customer Service and Support Supervisor Salary in the United States

How much does a Customer Service and Support Supervisor make in the United States?

As of July 01, 2026, the average salary for a Customer Service and Support Supervisor in the United States is $75,590 per year, which breaks down to an hourly rate of $36.

However, a Customer Service and Support Supervisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $92,975
  • Majority Range (25th-75th percentile): $68,090 to $84,690
  • Entry-Level (10th percentile): $61,262
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View as table View as graph 25% $68,090 10% $61,262 90% $92,975 75% $84,690 $75,590 50%(Median) Didn’t find job title? Click

Customer Service and Support Supervisor Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $84,690 $7,058 $1,629 $41
Average $75,590 $6,299 $1,454 $36
25th Percentile $68,090 $5,674 $1,309 $33

Key Factors That Influence Customer Service and Support Supervisor Salaries

A Customer Service and Support Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service and Support Supervisor Salaries?

Experience is a primary driver of a Customer Service and Support Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Client Care Specialist IV (7+ years): $103,058
  • Customer Care Team Leader (7+ years): $63,328
  • Customer Service and Support Supervisor (7+ years): $75,554
  • Customer Care Manager (7+ years): $99,675
  • Customer Care Senior Manager (7+ years): $136,759
Job Role Years of Experience Average Salary
Client Care Specialist IV7+ years$103,058
Customer Care Team Leader7+ years$63,328
Customer Service and Support Supervisor7+ years$75,554
Customer Care Manager7+ years$99,675
Customer Care Senior Manager7+ years$136,759
$103,058 Client Ca...
$63,328 Customer ...
$75,554 Customer ...
$99,675 Customer ...
$136,759 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Service and Support Supervisors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $95,290
  • San Francisco: $94,290
  • Oakland: $92,290

What Skills Can Increase a Customer Service and Support Supervisor's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 40.89% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Customer Care (Mentioned in 1.22% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  • Cash Handling (Mentioned in 1.03% Job Postings): Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
See More Skills
Skills Demand Percentage
Customer Service 40.89%
Customer Care 1.22%
Cash Handling 1.03%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Service and Support Supervisor's salary.
  • Troubleshooting: Can increase your salary by up to 5%.
  • Client Service: Can increase your salary by up to 5%.
  • Scheduling: Can increase your salary by up to 4%.
Skill Salary Salary % Increase
Troubleshooting
$79,370
5%
Client Service
$79,370
5%
Scheduling
$78,614
4%
Quality Control
$78,614
4%
Initiative
$77,858
3%
Commitment
$77,858
3%
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Customer Service and Support Supervisor Salary by Company Size: Startups vs. Enterprise

Customer Service and Support Supervisor salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $84,547. While startup companies pay approximate $71,501.

Customer Service and Support Supervisor Salary by Company Size

Company Size Employees Average Salary
Startup1~50$71,501
Growth Stage51~500$75,624
Established501~5000$81,646
Enterprise5000+$84,547

Customer Service and Support Supervisor Salary by Industry: Top Paying Sectors

For Customer Service and Support Supervisor roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Business Services and Aerospace & Defense sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Service and Support Supervisor positions in Financial Services or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service and Support Supervisor as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service and Support Supervisor

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Business Services$105,826$51.040%
Aerospace & Defense$94,488$45.025%
Biotechnology$86,928$42.015%
Chemicals$83,149$40.010%
Construction$79,370$38.05%

How Education impacts a Customer Service and Support Supervisor's Salary?

Your level of education can impact your salary potential. While many Customer Service and Support Supervisors enter the field with a Associate's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Service and Support Supervisor with a Associate's Degree is between $72,609 and $78,033).

Customer Service and Support Supervisor Salaries by Degree Level

Typical Education for Customer Service and Support Supervisor
Degree Level % of user with this level of education
No Diploma 1.2%
High School 38.7%
Associates 17.5%
Bachelors 36.5%
Masters 6.0%
Doctorate 0.1%
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Customer Service and Support Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service and Support Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

Customer Service and Support Supervisor Salary Growth & Career Path

For a Customer Service and Support Supervisor, the most direct path to higher earnings is advancing to the Customer Care Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $99,700 - a projected growth of 32% over your current level.

Salary Trends for Customer Service and Support Supervisor

Salaries for a Customer Service and Support Supervisor can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $59,819 in 2023 to around $60,497 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Service and Support Supervisor salary trends, .

Average Annual Salary of Customer Service and Support Supervisor Over Time

2022
$???
2023
$59,819
2024
$60,539
2025
$60,497
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $59,819
2024 $60,539
2025 $60,497
2026
View More
2027
View More

Most common benefits for Customer Service and Support Supervisor

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Service and Support Supervisor

Here are companies hiring for Customer Service and Support Supervisor and their salaries, click below for more details.

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FAQ about Customer Service and Support Supervisor

1. What industry pays the highest salary for Customer Service and Support Supervisor?

The Business Services industry offers the highest average compensation for Customer Service and Support Supervisor roles, with salaries approximately 40% above the market median.

2. How much does a customer service manager earn in USA?

A Customer Service and Support Supervisor in the USA earns between $68,690 and $89,590, with a mid-salary of $78,190. This reflects the competitive nature of the role, emphasizing the importance of effective customer service management in various industries.

3. What is another name for a customer service supervisor?

Another name for a Customer Service Supervisor includes Customer Service Manager, Service Supervisor, Customer Service Specialist, Customer Service Team Lead, Customer Service Representative, and Operations Supervisor. The salary for this role typically ranges from $68,690 to $89,590, with a midpoint of $78,190, reflecting the responsibilities and expertise required.

4. How do you negotiate a supervisor salary?

To negotiate a supervisor salary, start by assessing your skills and experience. Research the market average, which for a Customer Service and Support Supervisor ranges from $68,690 to $89,590. Prepare your talking points and schedule a discussion. Practice with a friend, maintain confidence, express gratitude, and aim for the higher end of your range during negotiations.

5. What does a customer support manager do?

A Customer Support Manager ensures customer satisfaction by providing timely and accurate assistance, managing support operations, and developing strategies to enhance the service process. The salary for this role typically ranges from $68,690 to $89,590, with a midpoint of $78,190, reflecting the importance of effective customer service management.

6. How much should I get paid as a Supervisor?

As of January 27, 2025, the salary for a Customer Service and Support Supervisor typically ranges from $68,690 to $89,590 annually, with a midpoint of $78,190. This reflects a competitive compensation structure, ensuring that supervisors are rewarded fairly for their expertise and responsibilities in the role.

7. Can you make a lot of money as a Customer Success Manager?

Interested in a career in customer success? You should be. Customer success (CS) is quickly becoming one of the top career paths globally. In 2024, the salary range for a Customer Service and Support Supervisor is between $68,690 and $89,590, with a mid-salary of $78,190, making it a lucrative option in the industry.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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