How much does a Customer Service Center Forecasting/Optimization Supervisor make in Advance, IN? The average Customer Service Center Forecasting/Optimization Supervisor salary in Advance, IN is $73,290 as of March 26, 2024, but the range typically falls between $62,790 and $85,690. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $53,230 | Advance,IN | March 26, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $62,790 | Advance,IN | March 26, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $73,290 | Advance,IN | March 26, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $85,690 | Advance,IN | March 26, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $96,980 | Advance,IN | March 26, 2024 |
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The Customer Service Center Forecasting/Optimization Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Customer Service Center Forecasting/Optimization Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Customer Service Center Forecasting/Optimization Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Center Forecasting/Optimization Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Customer Service Center Forecasting/Optimization Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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About Advance, Indiana Advance is a town in Jackson Township, Boone County, Indiana, United States. The population was 477 at the 2010 census. Advance is located at 39°59′48....More
Advance, Indiana area prices were up 1.3% from a year ago View the Cost of Living in Advance, Indiana
Customer Service Center Forecasting/Optimization Supervisor Salary in popular cities: Indianapolis, Fort Wayne, Evansville
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