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Customer Service Escalation Manager Salary in Owensboro, Kentucky

Customer Service Escalation Manager Salary in Owensboro, KY

How much does an Customer Service Escalation Manager make in Owensboro, KY? The average Customer Service Escalation Manager salary in Owensboro, KY is $94,500 as of April 24, 2024, but the range typically falls between $75,400 and $112,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $58,010 Owensboro,KY April 24, 2024
25th Percentile Customer Service Escalation Manager Salary $75,400 Owensboro,KY April 24, 2024
50th Percentile Customer Service Escalation Manager Salary $94,500 Owensboro,KY April 24, 2024
75th Percentile Customer Service Escalation Manager Salary $112,300 Owensboro,KY April 24, 2024
90th Percentile Customer Service Escalation Manager Salary $128,506 Owensboro,KY April 24, 2024
25% $75,400 10% $58,010 90% $128,506 75% $112,300 $94,500 50%(Median) Didn’t find job title? Click
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Check out Customer Service Escalation Manager Job Openings in Owensboro, Kentucky

Manager, Customer Service

McKesson Cork - Louisville, KY

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Route Customer Service Manager

Compass Group - Lexington, KY

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Customer Service Manager

Ohio Transmission Corporation - , KY

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Customer Service Manager $38,000 + Monthly Bonus

84 Lumber Company - Louisville, KY

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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Escalation Manager in Owensboro, KY
  • McKesson Cork - Louisville, KY
    Effective Date: February 22, 2017. Your Consent. Google Analytics. We may use Google Analytics to measure how you interact with our website in order to imp...
    - 2 Days Ago
  • Compass Group - Lexington, KY
    Route Customer Service ManagerClick Here to Apply OnlineJob Description Canteen Salary: $55,000 - $65,000Other Forms of Compensation: yearly bonus Pay Grad...
    - 3 Days Ago
  • Ohio Transmission Corporation - , KY
    Customer Service Manager. Share by Email* **Position: Inside Sales Manager. Location: Indianapolis or Regional Remote. At OTC Industrial Technologies, we b...
    - 5 Days Ago
  • 84 Lumber Company - Louisville, KY
    Share: Requisition Number: 0524 6I 040. Job Title: Customer Service Manager $38,000 + Monthly Bonus. City: Louisville. State: KY. Salary Range: 38,000. Vid...
    - 3 Days Ago
  • Adcolor, Inc. - Lexington-Fayette, KY
    Job Description. Job Description. We are seeking a Customer Service & Sales Support Associate to join our team. You will be responsible for helping custome...
    - 6 Days Ago

Career Path for this job

  1. Down a level:

    Customer Service Escalation Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Escalation Manager

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Service Escalation Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
75400
112300
94500

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
79800
129000
102900
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Escalation Manager in Owensboro, KY. The base salary for Customer Service Escalation Manager ranges from $75,400 to $112,300 with the average base salary of $94,500. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $79,800 to $129,000 with the average total cash compensation of $102,900.
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75400
112300

 

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About Owensboro, Kentucky    Owensboro is a home rule-class city in and the county seat of Daviess County, Kentucky, United States. It is the fourth-largest city in the state by p....More

Owensboro, Kentucky  area prices were up 1.3% from a year ago    View the Cost of Living in Owensboro, Kentucky

Customer Service Escalation Manager Salary in popular cities: Louisville, Lexington, Bowling Green

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