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Customer Service Escalation Specialist Salary in Shreveport, Louisiana

Customer Service Escalation Specialist Salary in Shreveport, LA

How much does an Customer Service Escalation Specialist make in Shreveport, LA? The average Customer Service Escalation Specialist salary in Shreveport, LA is $50,400 as of April 24, 2024, but the range typically falls between $44,400 and $58,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Service Escalation Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Specialist Salary $38,937 Shreveport,LA April 24, 2024
25th Percentile Customer Service Escalation Specialist Salary $44,400 Shreveport,LA April 24, 2024
50th Percentile Customer Service Escalation Specialist Salary $50,400 Shreveport,LA April 24, 2024
75th Percentile Customer Service Escalation Specialist Salary $58,000 Shreveport,LA April 24, 2024
90th Percentile Customer Service Escalation Specialist Salary $64,919 Shreveport,LA April 24, 2024
25% $44,400 10% $38,937 90% $64,919 75% $58,000 $50,400 50%(Median) Didn’t find job title? Click
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Check out Customer Service Escalation Specialist Job Openings in Shreveport, Louisiana

Store Customer Service Specialist

The Sherwin-Williams Company - Youngsville, LA

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Store Customer Service Specialist

The Sherwin-Williams Company - Youngsville, LA

Apply Now

Store Customer Service Specialist

The Sherwin-Williams Company - Lafayette, LA

Apply Now

Store Customer Service Specialist

The Sherwin-Williams Company - Youngsville, LA

Apply Now
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Job Description

The Customer Service Escalation Specialist coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Specialist requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. In addition, Customer Service Escalation Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Escalation Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Escalation Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Escalation Specialist in Shreveport, LA
  • The Sherwin-Williams Company - Youngsville, LA
    The individual selected for this role will be expected to work at Store #728201. located at: 1633 Chemin Metairie Pkwy, Youngsville, LA 70592. This is a Fu...
    - 1 Day Ago
  • The Sherwin-Williams Company - Youngsville, LA
    The individual selected for this role will be expected to work at Store #728201. located at: 1633 Chemin Metairie Pkwy, Youngsville, LA 70592. This is a Pa...
    - 1 Day Ago
  • The Sherwin-Williams Company - Lafayette, LA
    The individual selected for this role will be expected to work at Store #707395. located at: 4307 Johnston St, Lafayette, LA 70503. This is a Full-time pos...
    - 2 Days Ago
  • The Sherwin-Williams Company - Youngsville, LA
    The individual selected for this role will be expected to work at Store #728201. located at: 1633 Chemin Metairie Pkwy, Youngsville, LA 70592. This is a Fu...
    - 1 Day Ago
  • The Sherwin-Williams Company - Youngsville, LA
    The individual selected for this role will be expected to work at Store #728201. located at: 1633 Chemin Metairie Pkwy, Youngsville, LA 70592. This is a Pa...
    - 1 Day Ago

Career Path for this job

  1. This Job:

    Customer Service Escalation Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Customer Service Escalation Manager

    4 - 7 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
44400
58000
50400

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
46000
60700
52200
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Escalation Specialist in Shreveport, LA. The base salary for Customer Service Escalation Specialist ranges from $44,400 to $58,000 with the average base salary of $50,400. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $46,000 to $60,700 with the average total cash compensation of $52,200.
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44400
58000

 

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About Shreveport, Louisiana    Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of ....More

Shreveport, Louisiana  area prices were up 1.2% from a year ago    View the Cost of Living in Shreveport, Louisiana

Customer Service Escalation Specialist Salary in popular cities: New Orleans, Baton Rouge, Lafayette

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