upper level job

How much does a Customer Service/Retention Representative, Entry make in Alabaster, AL? The average Customer Service/Retention Representative, Entry salary in Alabaster, AL is $34,200 as of March 26, 2024, but the range typically falls between $30,540 and $39,180. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service/Retention Representative, Entry Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Representative, Entry Salary $27,208 Alabaster,AL March 26, 2024
25th Percentile Customer Service/Retention Representative, Entry Salary $30,540 Alabaster,AL March 26, 2024
50th Percentile Customer Service/Retention Representative, Entry Salary $34,200 Alabaster,AL March 26, 2024
75th Percentile Customer Service/Retention Representative, Entry Salary $39,180 Alabaster,AL March 26, 2024
90th Percentile Customer Service/Retention Representative, Entry Salary $43,714 Alabaster,AL March 26, 2024
25% $30,540 10% $27,208 90% $43,714 75% $39,180 $34,200 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Job Openings for Customer Service/Retention Representative, Entry in Alabaster, AL

Career Path for this job

  1. This Job:

    Customer Service/Retention Representative, Entry

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    At Risk Customer Support Representative II

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

Core compensation

 
 
 
30540
39180
34200

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
32120
41530
36310
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service/Retention Representative, Entry in Alabaster, AL. The base salary for Customer Service/Retention Representative, Entry ranges from $30,540 to $39,180 with the average base salary of $34,200. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $32,120 to $41,530 with the average total cash compensation of $36,310.
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30540
39180

 

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About Alabaster, Alabama    Alabaster is a city and southern suburb of Birmingham in Shelby County, Alabama, United States. At the 2010 census, the population was 30,352. Accordi....More

Alabaster, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Alabaster, Alabama

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