Customer Service/Retention Representative, Entry Salary in the United States

How much does a Customer Service/Retention Representative, Entry make in the United States? The average Customer Service/Retention Representative, Entry salary in the United States is $29,470 as of August 27, 2019, but the range typically falls between $26,410 and $32,440. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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Salary estimation for Customer Service/Retention Representative, Entry at companies like : CAFEPRESS INC, HEALTHWAREHOUSE.COM INC, LIQUIDITY SERVICES INC

Jobs with a similar salary range to Customer Service/Retention Representative, Entry : Customer Retention Specialist, Lead Merchandiser

Job Description

The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
26410
32440
29470

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
27160
35770
31540
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service/Retention Representative, Entry in the United States. The base salary for Customer Service/Retention Representative, Entry ranges from $26,410 to $32,440 with the average base salary of $29,470. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $27,160 to $35,770 with the average total cash compensation of $31,540.
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26410
32440

 

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