How Much Does an Escalation Specialist Make?

Updated March 26, 2024

Individually reported data submitted by users of our website

Low Confidence
$36,552/yr
Average Base Pay
Low $32,321
Average $36,552
High $41,490
The average salary for Escalation Specialist is $36,552 per year in the United States.

Related Job Titles to Escalation Specialist

Customer Service Escalation Specialist
$54,800
US
Per Year
Escalation Engineer
$107,746
US
Per Year
Escalation Manager
$99,339
US
Per Year
Escalation Support Engineer
$98,968
US
Per Year

Similar Job Salaries to Escalation Specialist by Company

FIND A SPECIFIC EMPLOYER
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Company average base salary in (usd) range
Amazon
Escalation Specialist
$43,908/yr
$39,243
$48,572
RANGE: $39,243 - $48,572
CHACON AUTOS, LTD
Escalation Specialist
$47,569/yr
$42,065
$53,074
RANGE: $42,065 - $53,074
BuzzClan Private Limited
Escalation Specialist
$60,111/yr
$49,342
$70,880
RANGE: $49,342 - $70,880
IDC
Escalation Specialist Only W2
$95,364/yr
$84,344
$106,384
RANGE: $84,344 - $106,384
Stealth Monitoring
Escalation Specialist III
$46,371/yr
$41,179
$51,564
RANGE: $41,179 - $51,564
Belk
Sr. Customer Experience Escalation Specialist
$78,520/yr
$64,076
$92,964
RANGE: $64,076 - $92,964
Robert Half
Escalation Engineer
$152,483/yr
$134,552
$170,414
RANGE: $134,552 - $170,414
Stealth Monitoring
Join Stealth's Virtual Job Fair: Discover Your Career Opportunities as a Security Escalation Specialist
$47,864/yr
$41,700
$54,028
RANGE: $41,700 - $54,028
ServiceNow
Senior Account Escalation Manager
$63,161/yr
$52,466
$73,855
RANGE: $52,466 - $73,855
OneTen
AVP, Voice Escalation Leader
$195,639/yr
$165,660
$225,619
RANGE: $165,660 - $225,619

What Does an Escalation Specialist Do?

Advanced from Customer Service Representative to Escalations Specialist, to Team Lead within one year.
Updated November 26, 2021
Technical Support Specialists review escalations from the Tier 1 support team, leveraging advanced troubleshooting skills and deep product knowledge to resolve member issues as quickly as possible.
Updated November 16, 2021
Senior Support Escalation Specialist - Opportunity for Working Remotely Palo Alto, CA salaries in Palo Alto, CA.
Updated October 12, 2021
Qualified escalation specialist with 6 years in fast-paced customer service and call center environments.
Updated October 09, 2021
Started as a Collections representative and was quickly promoted to escalations specialist and placed on a special project to control repeat callers and resolve their difficult issues.
Updated October 06, 2021

Frequently Asked Questions About an Escalation Specialist Salaries

What is the average of an Escalation Specialist in the United States?

The Escalation Specialist salary range is from $32,321 to $41,490, and the average Escalation Specialist salary is $36,552/year in the United States. The Escalation Specialist's salary will change in different locations.

Which location pays the highest Escalation Specialist salary in the United States?

The Escalation Specialist salary in San Jose, CA is $45,873 which is the highest in the US.

What kinds of reasons will influence the Escalation Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Escalation Specialist.

What is the growth rate of the Escalation Specialist's salary?

If you are thinking of becoming an Escalation Specialist or planning the next step in your career, find the detailed salary report of an Escalation Specialist.

Recent Salary Report

Below are the most recent Escalation Specialist salary reports. Employer name has been removed to protect anonymity.

$30,500 Yearly
An Escalation Specialist in Marrero, LA reported making $30,500 per year
Marrero, LA
100 - 200 employees
Full-Time
Company - Private
$18 Hourly
An Escalation Specialist in Towson, MD reported making $18 per hour
Towson, MD
3,000 - 7,6 employees
Part-Time
Company - Public
$46,615 Yearly
An Escalation Specialist in Santa Barbara, CA reported making $46,615 per year
Santa Barbara, CA
6 - 1,000 employees
Full-Time
Company - Private
$30,265 Yearly
An Escalation Specialist in Terre Haute, IN reported making $30,265 per year
Terre Haute, IN
200 - 6 employees
Full-Time
Company - Private
$18 Hourly
An Escalation Specialist in Roseville, CA reported making $18 per hour
Roseville, CA
7,6 - 15,000 employees
Part-Time
Company - Public
$2,987 Monthly
An Escalation Specialist in Columbus, OH reported making $2,987 per month
Columbus, OH
1,000 - 3,000 employees
Full-Time
Company - Public