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How much does a Customer Service/Retention Supervisor make in Akron, IN? The average Customer Service/Retention Supervisor salary in Akron, IN is $58,020 as of May 28, 2024, but the range typically falls between $50,970 and $69,590. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service/Retention Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Supervisor Salary $44,551 Akron,IN May 28, 2024
25th Percentile Customer Service/Retention Supervisor Salary $50,970 Akron,IN May 28, 2024
50th Percentile Customer Service/Retention Supervisor Salary $58,020 Akron,IN May 28, 2024
75th Percentile Customer Service/Retention Supervisor Salary $69,590 Akron,IN May 28, 2024
90th Percentile Customer Service/Retention Supervisor Salary $80,124 Akron,IN May 28, 2024
25% $50,970 10% $44,551 90% $80,124 75% $69,590 $58,020 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Supervisor addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Supervisor may require a bachelor's degree in area of specialty. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Supervisor typically reports to a supervisor or manager. The Customer Service/Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Service/Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Job Openings for Customer Service/Retention Supervisor in Akron, IN
  • MICRO CENTER. is the nation’s leading computer and electronic device big box retailer. Our technology superstore has an industry-leading 40,000+ selection ...
    - 3 Days Ago
  • The Executive Office of Customer Care Intake Supervisor is responsible for supervising a team, whose primary responsibility is entering concerns received b...
    - 1 Day Ago
  • T.J. Maxx - 17100 Mercantile Blvd 46060 [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an exce...
    - 1 Day Ago
  • T.J. Maxx - 17100 Mercantile Blvd 46060 [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an exce...
    - 4 Days Ago
  • T.J. Maxx - 3575 Main Street Wal Mart Plaza 47374 [Department Manager] As a Customer Service Supervisor at T.J. Maxx, you'll: Be responsible for promoting ...
    - 5 Days Ago
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Average Base Salary

Core compensation

 
 
 
50970
69590
58020

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
56180
80650
66460
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service/Retention Supervisor in Akron, IN. The base salary for Customer Service/Retention Supervisor ranges from $50,970 to $69,590 with the average base salary of $58,020. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $56,180 to $80,650 with the average total cash compensation of $66,460.
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50970
69590

 

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About Akron, Indiana    Akron is a town in Henry Township, Fulton County, Indiana, United States. The population was 1,167 at the 2010 census. Akron is located at 41°2′20″N 8....More

Akron, Indiana  area prices were up 1.3% from a year ago    View the Cost of Living in Akron, Indiana

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