Customer Service/Retention Supervisor Salary in Indiana
Customer Service/Retention Supervisor Salary in Indiana
How much does a Customer Service/Retention Supervisor make in Indiana? The average Customer Service/Retention Supervisor salary in Indiana is $59,840 as of April 24, 2024, but the range typically falls between $52,570 and $71,770. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service/Retention Supervisor Salary | $45,951 | IN | April 24, 2024 |
| 25th Percentile Customer Service/Retention Supervisor Salary | $52,570 | IN | April 24, 2024 |
| 50th Percentile Customer Service/Retention Supervisor Salary | $59,840 | IN | April 24, 2024 |
| 75th Percentile Customer Service/Retention Supervisor Salary | $71,770 | IN | April 24, 2024 |
| 90th Percentile Customer Service/Retention Supervisor Salary | $82,632 | IN | April 24, 2024 |
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Job Description
The Customer Service/Retention Supervisor addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Supervisor may require a bachelor's degree in area of specialty. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Supervisor typically reports to a supervisor or manager. The Customer Service/Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Service/Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
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Micro Center - Indianapolis, INMICRO CENTER. is the nation’s leading computer and electronic device big box retailer. Our technology superstore has an industry-leading 40,000+ selection ...- 3 Days Ago
Career Path for this job
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Down a level:
Customer Service Escalation Manager
4 - 7 years experience
Bachelor's Degree -
This Job:
Customer Service/Retention Supervisor
3 + years experience
Bachelor's Degree -
Up a level:
At Risk Customer Support Manager
5 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Service/Retention Supervisor
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Vincennes, IN | Avg. Salary $55,888 | Date Updated April 24, 2024 |
| Location Advance, IN | Avg. Salary $59,404 | Date Updated April 24, 2024 |
| Location Akron, IN | Avg. Salary $57,862 | Date Updated April 24, 2024 |
| Location Alamo, IN | Avg. Salary $56,258 | Date Updated April 24, 2024 |
| Location Albany, IN | Avg. Salary $56,752 | Date Updated April 24, 2024 |
| Location Albion, IN | Avg. Salary $57,801 | Date Updated April 24, 2024 |
| Location Alexandria, IN | Avg. Salary $57,122 | Date Updated April 24, 2024 |
| Location Ambia, IN | Avg. Salary $59,343 | Date Updated April 24, 2024 |
| Location Amboy, IN | Avg. Salary $56,752 | Date Updated April 24, 2024 |
| Location Amo, IN | Avg. Salary $58,418 | Date Updated April 24, 2024 |
About Indiana
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Level of Education
- Customer Service/Retention Supervisor Salaries with No Diploma
- Customer Service/Retention Supervisor Salaries with a High School Diploma or Technical Certificate
- Customer Service/Retention Supervisor Salaries with an Associate's Degree
- Customer Service/Retention Supervisor Salaries with a Bachelor's Degree
- Customer Service/Retention Supervisor Salaries with a Master's Degree or MBA
- Customer Service/Retention Supervisor Salaries with a JD, MD, PhD or Equivalent
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About Indiana Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area a....More
Salary estimation for Customer Service/Retention Supervisor at companies like : 2739 Bruxelles St, Fleet Line Insurance, Moon Holdings LLC
