Customer Service/Retention Supervisor Salary in Washington Navy Yard, District of Columbia
Customer Service/Retention Supervisor Salary in Washington Navy Yard, DC
How much does a Customer Service/Retention Supervisor make in Washington Navy Yard, DC? The average Customer Service/Retention Supervisor salary in Washington Navy Yard, DC is $68,660 as of April 24, 2024, but the range typically falls between $60,320 and $82,340. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service/Retention Supervisor Salary | $52,727 | Washington Navy Yard,DC | April 24, 2024 |
| 25th Percentile Customer Service/Retention Supervisor Salary | $60,320 | Washington Navy Yard,DC | April 24, 2024 |
| 50th Percentile Customer Service/Retention Supervisor Salary | $68,660 | Washington Navy Yard,DC | April 24, 2024 |
| 75th Percentile Customer Service/Retention Supervisor Salary | $82,340 | Washington Navy Yard,DC | April 24, 2024 |
| 90th Percentile Customer Service/Retention Supervisor Salary | $94,795 | Washington Navy Yard,DC | April 24, 2024 |
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Job Description
The Customer Service/Retention Supervisor addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Supervisor may require a bachelor's degree in area of specialty. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Supervisor typically reports to a supervisor or manager. The Customer Service/Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Service/Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
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Whole Foods Market Inc. - Washington, DCStore Support Supervisor (Customer Service, Front End Support). Department Store. Job Type Regular. Location Washington, District of Columbia, United State...- 3 Days Ago
Career Path for this job
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Down a level:
Customer Service Escalation Manager
4 - 7 years experience
Bachelor's Degree -
This Job:
Customer Service/Retention Supervisor
3 + years experience
Bachelor's Degree -
Up a level:
At Risk Customer Support Manager
5 + years experience
Bachelor's Degree
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About Washington Navy Yard, District of Columbia
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
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| Job Title Customer Experience Analyst | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Insights Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Retention Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Level of Education
- Customer Service/Retention Supervisor Salaries with No Diploma
- Customer Service/Retention Supervisor Salaries with a High School Diploma or Technical Certificate
- Customer Service/Retention Supervisor Salaries with an Associate's Degree
- Customer Service/Retention Supervisor Salaries with a Bachelor's Degree
- Customer Service/Retention Supervisor Salaries with a Master's Degree or MBA
- Customer Service/Retention Supervisor Salaries with a JD, MD, PhD or Equivalent
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About Washington Navy Yard, District of Columbia The Washington Navy Yard (WNY) is the former shipyard and ordnance plant of the United States Navy in Southeast Washington, D.C. It is the oldest shor....More
Washington Navy Yard, District of Columbia area prices were up 1.3% from a year ago View the Cost of Living in Washington Navy Yard, District of Columbia
Customer Service/Retention Supervisor Salary in popular cities: Washington
Salary estimation for Customer Service/Retention Supervisor at companies like : 2739 Bruxelles St, Fleet Line Insurance, Moon Holdings LLC
