How much does a Customer Service/Retention Supervisor make in District of Columbia? The average Customer Service/Retention Supervisor salary in District of Columbia is $68,480 as of March 26, 2024, but the range typically falls between $60,160 and $82,130. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service/Retention Supervisor Salary | $52,585 | DC | March 26, 2024 |
25th Percentile Customer Service/Retention Supervisor Salary | $60,160 | DC | March 26, 2024 |
50th Percentile Customer Service/Retention Supervisor Salary | $68,480 | DC | March 26, 2024 |
75th Percentile Customer Service/Retention Supervisor Salary | $82,130 | DC | March 26, 2024 |
90th Percentile Customer Service/Retention Supervisor Salary | $94,558 | DC | March 26, 2024 |
Diamond Heating & AirTemp Alaska - Anchorage, AK
Nelson Brothers Property Management Inc. - Bellingham, WA
Customer Service Lead Onsite position in Food Distribution
Epic Internal - Lacey, WA
First Tactical - Modesto, CA
The Customer Service/Retention Supervisor addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Supervisor may require a bachelor's degree in area of specialty. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Supervisor typically reports to a supervisor or manager. The Customer Service/Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Service/Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Naval Anacost Annex, DC | Avg. Salary $68,474 | Date Updated March 26, 2024 |
Location Parcel Return Service, DC | Avg. Salary $68,474 | Date Updated March 26, 2024 |
Location Washington, DC | Avg. Salary $68,474 | Date Updated March 26, 2024 |
Location Washington Navy Yard, DC | Avg. Salary $68,474 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Insights Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Retention Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
Salary estimation for Customer Service/Retention Supervisor at companies like : 2739 Bruxelles St, Fleet Line Insurance, Moon Holdings LLC