How much does a Customer Service Senior Specialist E-commerce make in Cedar Rapids, IA? The average Customer Service Senior Specialist E-commerce salary in Cedar Rapids, IA is $46,700 as of April 24, 2024, but the range typically falls between $41,360 and $52,010. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Senior Specialist E-commerce Salary | $36,498 | Cedar Rapids,IA | April 24, 2024 |
25th Percentile Customer Service Senior Specialist E-commerce Salary | $41,360 | Cedar Rapids,IA | April 24, 2024 |
50th Percentile Customer Service Senior Specialist E-commerce Salary | $46,700 | Cedar Rapids,IA | April 24, 2024 |
75th Percentile Customer Service Senior Specialist E-commerce Salary | $52,010 | Cedar Rapids,IA | April 24, 2024 |
90th Percentile Customer Service Senior Specialist E-commerce Salary | $56,844 | Cedar Rapids,IA | April 24, 2024 |
The Customer Service Senior Specialist E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Senior Specialist E-commerce may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Senior Specialist E-commerce gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Senior Specialist E-commerce typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
1 - 3 years experience
Associate's Degree
3 - 5 years experience
Associate's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
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Job Title Chat Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Chat Support Representative I | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Sales Support Representative I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Sales Support Representative II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
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About Cedar Rapids, Iowa The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and t....More
Cedar Rapids, Iowa area prices were up 0.8% from a year ago View the Cost of Living in Cedar Rapids, Iowa
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