Customer Service Senior Specialist E-commerce Salary in the United States

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Customer Service Senior Specialist E-commerce Salary

How much does an Customer Service Senior Specialist E-commerce make in the United States? The average Customer Service Senior Specialist E-commerce salary in the United States is $39,660 as of July 26, 2022, but the range typically falls between $37,040 and $43,780. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Salary Salary + Bonus Benefits
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25% $37,040 10% $34,655 90% $47,531 75% $43,780 $39,660 50%(Median)

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Check out Customer Service Senior Specialist E-commerce jobs in Virginia

Customer Service Representative

The Lee Group - Chesapeake, VA

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Interns E-Commerce

Rappahannock Goodwill Industries - Fredericksburg, VA

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e-Commerce Sales Operations Associate

Hamilton Beach Brands, Inc. - Glen Allen, VA

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UX Designer - B2B ecommerce

Jobot - Herndon, VA

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Job Description

The Customer Service Senior Specialist E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Senior Specialist E-commerce may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Senior Specialist E-commerce gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Senior Specialist E-commerce typically requires 2 to 4 years of related experience. (Copyright 2022 Salary.com)

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Job Openings for Customer Service Senior Specialist E-commerce

Career Path for this job

  1. Down a level:

    Customer Contact Center E-commerce Support

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Senior Specialist E-commerce

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    Customer Service Manager -E-commerce

    5 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Service Senior Specialist E-commerce, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
37040
43780
39660

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
37840
45250
40530
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Senior Specialist E-commerce in the United States. The base salary for Customer Service Senior Specialist E-commerce ranges from $37,040 to $43,780 with the average base salary of $39,660. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,840 to $45,250 with the average total cash compensation of $40,530.
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37040
43780

 

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Salary estimation for Customer Service Senior Specialist E-commerce at companies like : FONAR CORP, INTERPACE BIOSCIENCES INC, PRECIPIO INC

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