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How much does a Customer Service Senior Specialist E-commerce make in the United States? The average Customer Service Senior Specialist E-commerce salary in the United States is $49,050 as of June 27, 2024, but the range typically falls between $43,450 and $54,630. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service Senior Specialist E-commerce Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Senior Specialist E-commerce Salary $38,351 US June 27, 2024
25th Percentile Customer Service Senior Specialist E-commerce Salary $43,450 US June 27, 2024
50th Percentile Customer Service Senior Specialist E-commerce Salary $49,050 US June 27, 2024
75th Percentile Customer Service Senior Specialist E-commerce Salary $54,630 US June 27, 2024
90th Percentile Customer Service Senior Specialist E-commerce Salary $59,710 US June 27, 2024
25% $43,450 10% $38,351 90% $59,710 75% $54,630 $49,050 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Senior Specialist E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Senior Specialist E-commerce may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Senior Specialist E-commerce gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Senior Specialist E-commerce typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Customer Service Senior Specialist E-commerce
  • THIS IS A FULL TIME ON-SITE POSITION. Sykes and Sitel are now Foundever. At Foundever, we deliver leading CX solutions to global industry clients, includin...
    - 4 Days Ago
  • THIS IS A FULL TIME ON-SITE POSITION. Sykes and Sitel are now Foundever. At Foundever, we deliver leading CX solutions to global industry clients, includin...
    - 4 Days Ago
  • THIS IS A FULL TIME ON-SITE POSITION. Sykes and Sitel are now Foundever. At Foundever, we deliver leading CX solutions to global industry clients, includin...
    - 4 Days Ago
  • THIS IS A FULL TIME ON-SITE POSITION. Sykes and Sitel are now Foundever. At Foundever, we deliver leading CX solutions to global industry clients, includin...
    - 4 Days Ago
  • THIS IS A FULL TIME ON-SITE POSITION. Sykes and Sitel are now Foundever. At Foundever, we deliver leading CX solutions to global industry clients, includin...
    - 4 Days Ago
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Average Base Salary

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43450
54630
49050

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Includes base and annual incentives

 
 
 
44300
56800
50600
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Senior Specialist E-commerce in the United States. The base salary for Customer Service Senior Specialist E-commerce ranges from $43,450 to $54,630 with the average base salary of $49,050. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,300 to $56,800 with the average total cash compensation of $50,600.
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43450
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Salary estimation for Customer Service Senior Specialist E-commerce at companies like : image: University of West Georgia, SPECIALTY STEELS INTERNATIONAL Ltd, TSUN CHENG CHEMICALS Ltd

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