Customer Service Senior Specialist E-commerce Salary in Los Angeles, CA
How much does a Customer Service Senior Specialist E-commerce make in Los Angeles, CA? The average Customer Service Senior Specialist E-commerce salary in Los Angeles, CA is $54,360 as of April 24, 2024, but the range typically falls between $48,140 and $60,540. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Senior Specialist E-commerce Salary | $42,477 | Los Angeles,CA | April 24, 2024 |
| 25th Percentile Customer Service Senior Specialist E-commerce Salary | $48,140 | Los Angeles,CA | April 24, 2024 |
| 50th Percentile Customer Service Senior Specialist E-commerce Salary | $54,360 | Los Angeles,CA | April 24, 2024 |
| 75th Percentile Customer Service Senior Specialist E-commerce Salary | $60,540 | Los Angeles,CA | April 24, 2024 |
| 90th Percentile Customer Service Senior Specialist E-commerce Salary | $66,167 | Los Angeles,CA | April 24, 2024 |
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Job Description
The Customer Service Senior Specialist E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Senior Specialist E-commerce may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Senior Specialist E-commerce gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Senior Specialist E-commerce typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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CACI - Norco, CACustomer Service Specialist Job Category: Service Contract Act Time Type: Part time Minimum Clearance Required to Start: Secret Employee Type: Part-Time On...- 2 Days Ago
Career Path for this job
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Down a level:
Customer Service Specialist - E-commerce
1 - 3 years experience
Associate's Degree -
This Job:
Customer Service Senior Specialist E-commerce
3 - 5 years experience
Associate's Degree -
Up a level:
Customer Service Manager -E-commerce
5 + years experience
Bachelor's Degree
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About Los Angeles, California Los Angeles (/lɔːs ˈændʒələs/ (listen);[a] Spanish: Los Ángeles), officially the City of Los Angeles and often known by its initials L.A., is the most....More
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