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Customer Service Senior Specialist E-commerce Salary in Rockford, Illinois

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Customer Service Senior Specialist E-commerce Salary in Rockford, IL

How much does a Customer Service Senior Specialist E-commerce make in Rockford, IL? The average Customer Service Senior Specialist E-commerce salary in Rockford, IL is $47,670 as of April 24, 2024, but the range typically falls between $42,220 and $53,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Service Senior Specialist E-commerce Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Senior Specialist E-commerce Salary $37,258 Rockford,IL April 24, 2024
25th Percentile Customer Service Senior Specialist E-commerce Salary $42,220 Rockford,IL April 24, 2024
50th Percentile Customer Service Senior Specialist E-commerce Salary $47,670 Rockford,IL April 24, 2024
75th Percentile Customer Service Senior Specialist E-commerce Salary $53,100 Rockford,IL April 24, 2024
90th Percentile Customer Service Senior Specialist E-commerce Salary $58,044 Rockford,IL April 24, 2024
25% $42,220 10% $37,258 90% $58,044 75% $53,100 $47,670 50%(Median) Didn’t find job title? Click
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Check out Customer Service Senior Specialist E-commerce Job Openings in Rockford, Illinois

Senior Associate IT Service Management Specialist

Discover Financial Services - Riverwoods, IL

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Army National Guard - Galva, IL

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92G Food Service Specialist

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Job Description

The Customer Service Senior Specialist E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Senior Specialist E-commerce may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Senior Specialist E-commerce gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Senior Specialist E-commerce typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Senior Specialist E-commerce in Rockford, IL
  • Discover Financial Services - Riverwoods, IL
    Discover. A brighter future. With us, you’ll do meaningful work from Day 1. Our. collaborative culture is built on three core behaviors: We Play to Win, We...
    - 2 Days Ago
  • Army National Guard - Galva, IL
    It takes energy to keep the Army National Guard marching on, and that’s where you take the lead. As a Food Service Specialist for the Guard, it’s your duty...
    - 3 Days Ago
  • Army National Guard - Springfield, IL
    It takes energy to keep the Army National Guard marching on, and that’s where you take the lead. As a Food Service Specialist for the Guard, it’s your duty...
    - 3 Days Ago
  • Army National Guard - Sullivan, IL
    It takes energy to keep the Army National Guard marching on, and that’s where you take the lead. As a Food Service Specialist for the Guard, it’s your duty...
    - 3 Days Ago
  • Army National Guard - Mount Vernon, IL
    It takes energy to keep the Army National Guard marching on, and that’s where you take the lead. As a Food Service Specialist for the Guard, it’s your duty...
    - 3 Days Ago

Career Path for this job

  1. Down a level:

    Customer Service Specialist - E-commerce

    1 - 3 years experience
    Associate's Degree

  2. This Job:

    Customer Service Senior Specialist E-commerce

    3 - 5 years experience
    Associate's Degree

  3. Up a level:

    Customer Service Manager -E-commerce

    5 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Service Senior Specialist E-commerce, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
42220
53100
47670

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
43050
55200
49170
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Senior Specialist E-commerce in Rockford, IL. The base salary for Customer Service Senior Specialist E-commerce ranges from $42,220 to $53,100 with the average base salary of $47,670. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,050 to $55,200 with the average total cash compensation of $49,170.
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42220
53100

 

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About Rockford, Illinois    Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is t....More

Rockford, Illinois  area prices were up 1.3% from a year ago    View the Cost of Living in Rockford, Illinois

Customer Service Senior Specialist E-commerce Salary in popular cities: Chicago, Aurora, Joliet

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