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How much does a Customer Service Specialist - E-commerce make in Oakland, CA? The average Customer Service Specialist - E-commerce salary in Oakland, CA is $52,950 as of March 26, 2024, but the range typically falls between $46,940 and $60,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service Specialist - E-commerce Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Specialist - E-commerce Salary $41,468 Oakland,CA March 26, 2024
25th Percentile Customer Service Specialist - E-commerce Salary $46,940 Oakland,CA March 26, 2024
50th Percentile Customer Service Specialist - E-commerce Salary $52,950 Oakland,CA March 26, 2024
75th Percentile Customer Service Specialist - E-commerce Salary $60,500 Oakland,CA March 26, 2024
90th Percentile Customer Service Specialist - E-commerce Salary $67,374 Oakland,CA March 26, 2024
25% $46,940 10% $41,468 90% $67,374 75% $60,500 $52,950 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Specialist - E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Specialist - E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Specialist - E-commerce may require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Specialist - E-commerce works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Service Specialist - E-commerce typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Customer Service Specialist - E-commerce in Oakland, CA
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Career Path for this job

  1. This Job:

    Customer Service Specialist - E-commerce

    1 - 3 years experience
    Associate's Degree

  2. Up a level:

    Customer Service Senior Specialist E-commerce

    3 - 5 years experience
    Associate's Degree

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Average Base Salary

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46940
60500
52950

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
48730
64280
56270
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Specialist - E-commerce in Oakland, CA. The base salary for Customer Service Specialist - E-commerce ranges from $46,940 to $60,500 with the average base salary of $52,950. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $48,730 to $64,280 with the average total cash compensation of $56,270.
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46940
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About Oakland, California    Oakland is in the eastern region of the San Francisco Bay. In 1991 the City Hall tower was at 37°48′19″N 122°16′21″W / 37.805302°N 122.272539°W / 3....More

Oakland, California  area prices were up 4.5% from a year ago    View the Cost of Living in Oakland, California

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