How much does a Customer Service Specialist - E-commerce make in the United States? The average Customer Service Specialist - E-commerce salary in the United States is $43,740 as of June 27, 2024, but the range typically falls between $38,780 and $49,980. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Specialist - E-commerce Salary | $34,264 | US | June 27, 2024 |
25th Percentile Customer Service Specialist - E-commerce Salary | $38,780 | US | June 27, 2024 |
50th Percentile Customer Service Specialist - E-commerce Salary | $43,740 | US | June 27, 2024 |
75th Percentile Customer Service Specialist - E-commerce Salary | $49,980 | US | June 27, 2024 |
90th Percentile Customer Service Specialist - E-commerce Salary | $55,661 | US | June 27, 2024 |
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What Should I Pay?
The Customer Service Specialist - E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Specialist - E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Specialist - E-commerce may require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Specialist - E-commerce works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Service Specialist - E-commerce typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
1 - 3 years experience
Associate's Degree
3 - 5 years experience
Associate's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Chat Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Chat Support Representative II | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Sales Support Representative I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Sales Support Representative II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
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