How much does an Customer Service Specialist - E-commerce make in the United States? The average Customer Service Specialist - E-commerce salary in the United States is $37,280 as of July 26, 2022, but the range typically falls between $31,600 and $44,550. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Recently searched related titles: Hospitality Services, Accounts Receivable Associate, Auto Painter

Jobs with a similar salary range to Customer Service Specialist - E-commerce : Junior Photographer, Clinical Administrative Assistant

Based on HR-reported data: a national average with a geographic differential
25% $31,600 10% $26,429 90% $51,169 75% $44,550 $37,280 50%(Median)
Change Search Criteria
Check out Customer Service Specialist - E-commerce jobs in Virginia

Customer Service Representative

The Lee Group - Chesapeake, VA

Pricing Specialist Temp FT 4711

Coast Guard Community Services Command - Chesapeake, VA

e-Commerce Sales Operations Associate

Hamilton Beach Brands, Inc. - Glen Allen, VA

Job Description

The Customer Service Specialist - E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Specialist - E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Specialist - E-commerce may require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Specialist - E-commerce works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Service Specialist - E-commerce typically requires 0-2 years of related experience. (Copyright 2022

Employers: Job Description Management Tool

Job Openings for Customer Service Specialist - E-commerce
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?'s CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Service Specialist - E-commerce, base salary plus other pay elements

Average Base Salary

Core compensation


Average Total Cash Compensation

Includes base and annual incentives

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Specialist - E-commerce in the United States. The base salary for Customer Service Specialist - E-commerce ranges from $31,600 to $44,550 with the average base salary of $37,280. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $32,670 to $46,480 with the average total cash compensation of $38,560.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.



Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Salary estimation for Customer Service Specialist - E-commerce at companies like : HCI GROUP INC, KINGSWAY FINANCIAL SERVICES INC, PRIMERICA INC