How much does an Customer Service Specialist - E-commerce make in the United States? The average Customer Service Specialist - E-commerce salary in the United States is $36,110 as of April 27, 2021, but the range typically falls between $30,600 and $43,150. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

25% $30,600 10% $25,583 90% $49,560 75% $43,150 $36,110 50%(Median)
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Check out Customer Service Specialist - E-commerce jobs in Virginia

IT Acquisitions Specialist

Department Of Commerce - Alexandria, VA

Retail & eCommerce Associate

Christian Relief Services Charities, Inc - Alexandria, VA

Job Description

The Customer Service Specialist - E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Specialist - E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Specialist - E-commerce may require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Specialist - E-commerce works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Service Specialist - E-commerce typically requires 0-2 years of related experience. (Copyright 2021 Salary.com)

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Average Base Salary

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30600
43150
36110

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
31640
45010
37340
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Specialist - E-commerce in the United States. The base salary for Customer Service Specialist - E-commerce ranges from $30,600 to $43,150 with the average base salary of $36,110. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $31,640 to $45,010 with the average total cash compensation of $37,340.
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30600
43150

 

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Salary estimation for Customer Service Specialist - E-commerce at companies like : HCI GROUP INC, PRIMERICA INC, Verisk Analytics, Inc.