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Customer Service Trainer II - Call Center Salary in California

Customer Service Trainer II - Call Center Salary in California

How much does a Customer Service Trainer II - Call Center make in California? The average Customer Service Trainer II - Call Center salary in California is $62,290 as of March 26, 2024, but the range typically falls between $53,890 and $73,590. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Customer Service Trainer II - Call Center Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer II - Call Center Salary $46,242 CA March 26, 2024
25th Percentile Customer Service Trainer II - Call Center Salary $53,890 CA March 26, 2024
50th Percentile Customer Service Trainer II - Call Center Salary $62,290 CA March 26, 2024
75th Percentile Customer Service Trainer II - Call Center Salary $73,590 CA March 26, 2024
90th Percentile Customer Service Trainer II - Call Center Salary $83,878 CA March 26, 2024
25% $53,890 10% $46,242 90% $83,878 75% $73,590 $62,290 50%(Median) Didn’t find job title? Click
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Check out Customer Service Trainer II - Call Center Job Openings in California

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Job Description

The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer II - Call Center occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer II - Call Center typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Trainer II - Call Center in California

Career Path for this job

  1. Down a level:

    Customer Service Representative Coach I

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Trainer II - Call Center

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    Customer Service Representative Coach III

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Trainer II - Call Center

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Location Avg. Salary Date Updated
Location Coachella, CA Avg. Salary $59,478 Date Updated March 26, 2024
Location Acampo, CA Avg. Salary $60,324 Date Updated March 26, 2024
Location Acton, CA Avg. Salary $62,469 Date Updated March 26, 2024
Location Adelanto, CA Avg. Salary $59,365 Date Updated March 26, 2024
Location Adin, CA Avg. Salary $57,842 Date Updated March 26, 2024
Location Agoura Hills, CA Avg. Salary $61,566 Date Updated March 26, 2024
Location Aguanga, CA Avg. Salary $59,647 Date Updated March 26, 2024
Location Ahwahnee, CA Avg. Salary $56,205 Date Updated March 26, 2024
Location Alameda, CA Avg. Salary $68,845 Date Updated March 26, 2024
Location Alamo, CA Avg. Salary $68,676 Date Updated March 26, 2024

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Arizona

Customer Service Trainer II - Call Center Salaries in Phoenix, Arizona

Nevada

Customer Service Trainer II - Call Center Salaries in Carson City, Nevada
Customer Service Trainer II - Call Center Salaries in Las Vegas, Nevada
Customer Service Trainer II - Call Center Salaries in Reno, Nevada

Oregon

Customer Service Trainer II - Call Center Salaries in Medford, Oregon

About California    California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the thir....More

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