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Customer Service Trainer II - Call Center Salary in Delaware

Customer Service Trainer II - Call Center Salary in Delaware

How much does a Customer Service Trainer II - Call Center make in Delaware? The average Customer Service Trainer II - Call Center salary in Delaware is $57,290 as of March 26, 2024, but the range typically falls between $49,590 and $67,790. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Customer Service Trainer II - Call Center Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer II - Call Center Salary $42,580 DE March 26, 2024
25th Percentile Customer Service Trainer II - Call Center Salary $49,590 DE March 26, 2024
50th Percentile Customer Service Trainer II - Call Center Salary $57,290 DE March 26, 2024
75th Percentile Customer Service Trainer II - Call Center Salary $67,790 DE March 26, 2024
90th Percentile Customer Service Trainer II - Call Center Salary $77,350 DE March 26, 2024
25% $49,590 10% $42,580 90% $77,350 75% $67,790 $57,290 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer II - Call Center occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer II - Call Center typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Trainer II - Call Center in Delaware

Career Path for this job

  1. Down a level:

    Customer Service Representative Coach I

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Trainer II - Call Center

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    Customer Service Representative Coach III

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Trainer II - Call Center

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $58,744 Date Updated March 26, 2024
Location Delaware City, DE Avg. Salary $58,801 Date Updated March 26, 2024
Location Harrington, DE Avg. Salary $59,704 Date Updated March 26, 2024
Location Lewes, DE Avg. Salary $59,704 Date Updated March 26, 2024
Location Middletown, DE Avg. Salary $58,914 Date Updated March 26, 2024
Location Milford, DE Avg. Salary $59,704 Date Updated March 26, 2024
Location Rehoboth Beach, DE Avg. Salary $59,929 Date Updated March 26, 2024
Location Seaford, DE Avg. Salary $58,744 Date Updated March 26, 2024
Location Smyrna, DE Avg. Salary $59,027 Date Updated March 26, 2024
Location Bethany Beach, DE Avg. Salary $59,929 Date Updated March 26, 2024

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New Jersey

Customer Service Trainer II - Call Center Salaries in Atlantic City, New Jersey

About Delaware    Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the ....More

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