How much does a Help Desk Technician I make in Massachusetts? The average Help Desk Technician I salary in Massachusetts is $53,800 as of March 26, 2024, but the range typically falls between $48,600 and $59,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Technician I Salary | $43,866 | MA | March 26, 2024 |
25th Percentile Help Desk Technician I Salary | $48,600 | MA | March 26, 2024 |
50th Percentile Help Desk Technician I Salary | $53,800 | MA | March 26, 2024 |
75th Percentile Help Desk Technician I Salary | $59,700 | MA | March 26, 2024 |
90th Percentile Help Desk Technician I Salary | $65,072 | MA | March 26, 2024 |
Tekwissen - Bend, OR
WARN INDUSTRIES INC - Clackamas, OR
Hollywood Park - Inglewood, CA
Support Technician I - Dallas (On-Site)
High Touch Technologies - Richardson, TX
The Help Desk Technician I identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician I documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician I may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
Associate's Degree
1 - 3 years experience
Associate's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Attleboro, MA | Avg. Salary $51,871 | Date Updated March 26, 2024 |
Location Barnstable, MA | Avg. Salary $52,415 | Date Updated March 26, 2024 |
Location Fitchburg, MA | Avg. Salary $52,712 | Date Updated March 26, 2024 |
Location Hyannis, MA | Avg. Salary $52,217 | Date Updated March 26, 2024 |
Location Leominster, MA | Avg. Salary $52,069 | Date Updated March 26, 2024 |
Location Malden, MA | Avg. Salary $55,431 | Date Updated March 26, 2024 |
Location Methuen, MA | Avg. Salary $52,811 | Date Updated March 26, 2024 |
Location Newton, MA | Avg. Salary $55,431 | Date Updated March 26, 2024 |
Location Revere, MA | Avg. Salary $55,431 | Date Updated March 26, 2024 |
Location Weymouth, MA | Avg. Salary $53,997 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Support Specialist II | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More
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