Help Desk Support Technician Salary in the United States
How much does a Help Desk Support Technician make in the United States?
As of September 01, 2026, the average salary for a Help Desk Support Technician in the United States is $60,014 per year, which breaks down to an hourly rate of $29.
However, a Help Desk Support Technician's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $74,223
Majority Range (25th-75th percentile): $54,464 to $67,452
Entry-Level (10th percentile): $49,412
10%$49,412
50% (Median)$60,014
90%$74,223
Help Desk Support Technician Salaries by Percentile
Key Factors That Influence Help Desk Support Technician Salaries
A Help Desk Support Technician's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Help Desk Support Technician Salaries?
Experience is a primary driver of a Help Desk Support Technician's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
How Do Help Desk Support Technician Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Help Desk Support Technicians. For example, consider the average annual salaries in these key locations:
Top Paying Cities for Help Desk Support Technicians
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $75,695
San Francisco: $74,866
Oakland: $73,288
San Jose, CA$75,695
San Francisco, CA$74,866
Oakland, CA$73,288
New York, NY$69,099
Paramus, NJ$68,259
Queens Village, NY$68,256
Passaic, NJ$68,199
Bergenfield, NJ$68,193
Stamford, CT$68,061
Huntington, NY$68,037
Newark, NJ$67,593
Bridgeport, CT$67,467
Vallejo, CA$67,347
New Brunswick, NJ$67,323
Petaluma, CA$67,287
Middlesex, NJ$67,173
Somerset, NJ$67,131
Santa Cruz, CA$67,053
Boston, MA$66,687
Monterey, CA$66,476
Seattle, WA$66,339
Santa Rosa, CA$66,327
Los Angeles, CA$66,309
Juneau, AK$66,153
Washington, DC$66,087
Orange, CA$65,873
Santa Ana, CA$65,715
Long Beach, CA$65,655
Anaheim, CA$65,643
Anchorage, AK$65,613
Santa Maria, CA$65,433
Everett, WA$65,421
Danbury, CT$65,209
Bremerton, WA$65,127
Tacoma, WA$64,911
New Suffolk, NY$64,909
Sacramento, CA$64,893
Santa Barbara, CA$64,827
Trenton, NJ$64,761
San Diego, CA$64,761
Brockton, MA$64,695
Fairbanks, AK$64,548
Lompoc, CA$64,394
Lowell, MA$64,346
Ventura, CA$64,334
Nashua, NH$64,322
Stockton, CA$64,316
Modesto, CA$63,878
Poughkeepsie, NY$63,746
Olympia, WA$63,632
Kennewick, WA$63,632
New Haven, CT$63,608
Lawrence, MA$63,392
Hartford, CT$63,332
Riverside, CA$63,320
New Bedford, MA$63,260
Richland, WA$63,260
Bakersfield, CA$63,176
San Bernardino, CA$63,152
New Britain, CT$63,146
Atlantic City, NJ$63,146
New London, CT$63,122
Norwich, CT$63,104
Portsmouth, NH$63,092
Boulder, CO$62,965
Portland, OR$62,882
Worcester, MA$62,876
Minneapolis, MN$62,690
Philadelphia, PA$62,606
Honolulu, HI$62,408
Saint Paul, MN$62,379
Vineland, NJ$62,366
Providence, RI$62,192
Chicago, IL$62,018
Bellingham, WA$61,946
Springfield, MA$61,898
Baltimore, MD$61,880
Chico, CA$61,730
Pittsfield, MA$61,568
Manchester, NH$61,454
Spokane, WA$61,190
Denver, CO$61,184
Albany, NY$60,902
Troy, NY$60,878
Nassau, NY$60,813
Schenectady, NY$60,752
Wilmington, DE$60,704
Burlington, VT$60,620
Salem, OR$60,596
Portland, ME$60,410
Yakima, WA$60,350
Rochester, MN$60,164
Reno, NV$60,134
Fresno, CA$60,134
Milwaukee, WI$60,080
Detroit, MI$60,020
Ann Arbor, MI$60,009
Allentown, PA$60,001
Colorado Springs, CO$59,899
Syracuse, NY$59,869
Carson City, NV$59,869
Houston, TX$59,785
Eugene, OR$59,755
Gary, IN$59,683
Springfield, OR$59,635
Bismarck, ND$59,623
Galveston, TX$59,581
Medford, OR$59,491
Fort Collins, CO$59,467
Concord, NH$59,437
Austin, TX$59,419
Mesa, AZ$59,293
Reading, PA$59,287
Phoenix, AZ$59,281
Dallas, TX$59,263
Saint Cloud, MN$59,206
Madison, WI$59,125
Utica, NY$58,963
Rochester, NY$58,867
Des Moines, IA$58,861
Raleigh, NC$58,855
Atlanta, GA$58,765
Battle Creek, MI$58,747
Salt Lake City, UT$58,729
Lancaster, PA$58,639
Harrisburg, PA$58,555
Kansas City, MO$58,495
Champaign, IL$58,483
Kansas City, KS$58,483
Fort Worth, TX$58,477
Columbus, OH$58,467
Boca Raton, FL$58,453
Pittsburgh, PA$58,429
Richmond, VA$58,405
Indianapolis, IN$58,393
Cleveland, OH$58,387
Las Vegas, NV$58,315
Cincinnati, OH$58,315
Petersburg, VA$58,225
Huntsville, AL$58,135
Lansing, MI$58,095
Lebanon, PA$58,087
Pueblo, CO$58,081
Appleton, WI$58,063
Buffalo, NY$58,039
Dayton, OH$58,021
Racine, WI$58,009
Charlotte, NC$58,003
Saint Louis, MO$57,985
York, PA$57,949
Elkhart, IN$57,949
Gastonia, NC$57,938
Billings, MT$57,923
Beaumont, TX$57,907
Lorain, OH$57,895
Benton Harbor, MI$57,883
Toledo, OH$57,871
Binghamton, NY$57,841
Rock Hill, SC$57,835
Rockford, IL$57,805
Springfield, IL$57,781
Elyria, OH$57,775
Fargo, ND$57,775
Flagstaff, AZ$57,733
Fort Lauderdale, FL$57,697
Duluth, MN$57,661
Miami, FL$57,661
Cheyenne, WY$57,619
Grand Forks, ND$57,619
Bangor, ME$57,487
Cedar Rapids, IA$57,421
Durham, NC$57,396
Louisville, KY$57,391
Grand Rapids, MI$57,379
Hialeah, FL$57,373
Casper, WY$57,289
Scranton, PA$57,217
New Orleans, LA$57,199
Virginia Beach, VA$57,193
Akron, OH$57,163
Peoria, IL$57,085
Sarasota, FL$57,073
Nashville, TN$57,031
Omaha, NE$57,031
Green Bay, WI$57,031
Baton Rouge, LA$57,001
Charleston, SC$56,989
Jamestown, NY$56,959
Davenport, IA$56,959
Tucson, AZ$56,929
Saint Petersburg, FL$56,893
Tampa, FL$56,881
Evansville, IN$56,845
Port Arthur, TX$56,845
Bradenton, FL$56,821
Santa Fe, NM$56,713
Orlando, FL$56,605
Clearwater, FL$56,587
Canton, OH$56,461
La Crosse, WI$56,461
Albuquerque, NM$56,425
Newport News, VA$56,419
High Point, NC$56,401
Ogden, UT$56,377
Corpus Christi, TX$56,329
Norfolk, VA$56,293
Laramie, WY$56,293
Rock Island, IL$56,257
Saginaw, MI$56,245
Jacksonville, FL$56,239
Salisbury, NC$56,227
Boise, ID$56,215
Moline, IL$56,185
Fort Myers, FL$56,167
Memphis, TN$56,155
Tulsa, OK$56,125
Waterloo, IA$56,089
Spartanburg, SC$56,029
Lincoln, NE$55,999
Fort Wayne, IN$55,987
Provo, UT$55,981
Cedar Falls, IA$55,909
San Antonio, TX$55,885
Greensboro, NC$55,861
South Bend, IN$55,855
Savannah, GA$55,789
Muskegon, MI$55,765
Birmingham, AL$55,759
Winston Salem, NC$55,729
Lake Charles, LA$55,585
Anderson, IN$55,573
Lexington, KY$55,554
Augusta, GA$55,536
Greenville, SC$55,536
Lima, OH$55,488
Wichita, KS$55,482
Tuscaloosa, AL$55,482
Columbia, SC$55,428
Springfield, OH$55,416
Asheville, NC$55,320
Bloomington, IN$55,278
Knoxville, TN$55,062
Shreveport, LA$55,056
Wilmington, NC$54,978
Roanoke, VA$54,978
Topeka, KS$54,870
Frankfort, KY$54,864
Oklahoma City, OK$54,822
Chillicothe, OH$54,798
Longview, TX$54,792
Melbourne, FL$54,786
Sioux Falls, SD$54,690
Mobile, AL$54,684
Terre Haute, IN$54,660
Altoona, PA$54,624
Amarillo, TX$54,582
Killeen, TX$54,564
Fayetteville, AR$54,516
Chattanooga, TN$54,498
Sioux City, IA$54,444
Idaho Falls, ID$54,432
Lynchburg, VA$54,384
Gainesville, FL$54,306
Portsmouth, OH$54,276
Little Rock, AR$54,264
Lafayette, LA$54,240
Youngstown, OH$54,240
Daytona Beach, FL$54,204
Clarksville, TN$54,198
Pensacola, FL$54,192
Temple, TX$54,188
Hopkinsville, KY$54,012
Erie, PA$54,000
Florence, SC$53,976
Charleston, WV$53,880
Great Falls, MT$53,850
Macon, GA$53,766
Tallahassee, FL$53,760
Fayetteville, NC$53,748
Waco, TX$53,736
Helena, MT$53,694
Pine Bluff, AR$53,671
Vincennes, IN$53,598
Lubbock, TX$53,574
Alamogordo, NM$53,538
Twin Falls, ID$53,484
Rapid City, SD$53,466
Jackson, MS$53,358
Huntington, WV$53,354
Greenville, MS$53,352
Parkersburg, WV$53,291
Montgomery, AL$53,280
Wichita Falls, TX$53,220
Springfield, MO$53,220
Biloxi, MS$53,190
Monroe, LA$53,130
Johnstown, PA$53,088
Sumter, SC$53,064
Columbus, GA$53,058
Pascagoula, MS$52,944
Abilene, TX$52,944
Kingsport, TN$52,788
Albany, GA$52,788
Gulfport, MS$52,770
Alexandria, LA$52,572
Fort Smith, AR$52,422
El Paso, TX$52,260
Las Cruces, NM$51,990
Harlingen, TX$51,837
Pocatello, ID$51,828
Florence, AL$51,750
Brownsville, TX$51,738
Mcallen, TX$51,612
Dothan, AL$51,528
Columbus, MS$51,171
Altus, OK$50,891
Lawton, OK$50,777
Pierre, SD$50,561
What Skills Can Increase a Help Desk Support Technician's Salary?
Demanded Skills for the Role:
Troubleshooting (Mentioned in 10.42% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Operating System (Mentioned in 3.31% Job Postings): Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
Computer Systems (Mentioned in 1.99% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Help Desk Support Technician's salary.
Insight: Can increase your salary by up to 8%.
Leadership: Can increase your salary by up to 5%.
Collaboration: Can increase your salary by up to 4%.
Help Desk Support Technician Salary by Industry: Top Paying Sectors
For Help Desk Support Technician roles, the industry you choose can affect earning potential
by as much as 20% (the gap between the highest and lowest paying industries).
Data shows that the Aerospace & Defense and Biotechnology
sectors offer the strongest compensation, at 10% above the average.
In contrast, Help Desk Support Technician positions in Transportation or Telecom typically offer lower base pay,
as these industries often view Help Desk Support Technician as a support function rather than a direct revenue driver.
The top paying industries for a Help Desk Support Technician
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Aerospace & Defense
$66,015
$32.0
10%
Biotechnology
$66,015
$32.0
10%
Business Services
$66,015
$32.0
10%
Chemicals
$66,015
$32.0
10%
Construction
$66,015
$32.0
10%
How Education impacts a Help Desk Support Technician's Salary?
Your level of education can impact your salary potential.
While many Help Desk Support Technicians enter the field with a No Diploma degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Help Desk Support Technician with a No Diploma is between
$55,233
and $58,558).
Help Desk Support Technician Salaries by Degree Level
$60,500
$59,800
$59,000
$58,300
$57,500
$56,800
$56,000
$55,300
No Diploma
High School
Associates
Bachelors
Masters
Doctorate
Typical Education for Help Desk Support Technician
Degree Level
% of user with this level of education
No Diploma
1.0%
High School
28.8%
Associates
27.6%
Bachelors
39.3%
Masters
3.2%
Doctorate
0.1%
Typical Education for Help Desk Support Technician
Help Desk Support Technician Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Help Desk Support Technician's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$54,464
Average$60,014/year
$67,452
$4,539
Average$5,001/month
$5,621
$1,047
Average$1,154/week
$1,297
$26
Average$29/hour
$32
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$67,452
$5,621
$1,297
$32
Average
$60,014
$5,001
$1,154
$29
25th Percentile
$54,464
$4,539
$1,047
$26
Salaries of Jobs related to Help Desk Support Technician
Salaries for a Help Desk Support Technician can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $57,302 in 2023
to around $56,854 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Help Desk Support Technician salary trends,
.
Average Annual Salary of Help Desk Support Technician Over Time
$???
$57,302
$57,189
$56,854
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$57,302
2024
$57,189
2025
$56,854
2026
View More
2027
View More
Most common benefits for Help Desk Support Technician
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Help Desk Support Technician
Here are companies hiring for Help Desk Support Technician and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Help Desk Support Technician
1. What industry pays the highest salary for Help Desk Support Technician?
The Aerospace & Defense industry offers the highest average compensation for Help Desk Support Technician roles,
with salaries approximately 10% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
