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Help Desk Technician IV Salary in Carrollton, Texas

Help Desk Technician IV Salary in Carrollton, TX

How much does a Help Desk Technician IV make in Carrollton, TX? The average Help Desk Technician IV salary in Carrollton, TX is $73,700 as of May 28, 2024, but the range typically falls between $66,600 and $81,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Help Desk Technician IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Technician IV Salary $60,136 Carrollton,TX May 28, 2024
25th Percentile Help Desk Technician IV Salary $66,600 Carrollton,TX May 28, 2024
50th Percentile Help Desk Technician IV Salary $73,700 Carrollton,TX May 28, 2024
75th Percentile Help Desk Technician IV Salary $81,700 Carrollton,TX May 28, 2024
90th Percentile Help Desk Technician IV Salary $88,984 Carrollton,TX May 28, 2024
25% $66,600 10% $60,136 90% $88,984 75% $81,700 $73,700 50%(Median) Didn’t find job title? Click
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Check out Help Desk Technician Job Openings in Carrollton, Texas

Help Desk Technician III with Security Clearance

General Dynamics Information Technology - San Antonio, TX

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HELP DESK TECHNICIAN III WITH SECURITY CLEARANCE

General Dynamics Information Technology - San Antonio, TX

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Help Desk Technician

Inceed - Beaumont, TX

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IT Help Desk Technician

GTS Technology Solutions - , TX

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Job Description

The Help Desk Technician IV utilizes product information or solution database to research, troubleshoot, and deliver solutions. Responds to end-user phone, email, or chat requests for support to resolve basic computer, application, system, device, access, or performance issues. Being a Help Desk Technician IV documents incidents using help desk systems or tools. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. In addition, Help Desk Technician IV escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree or equivalent. Typically reports to a supervisor. Being a Help Desk Technician IV independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Working as a Help Desk Technician IV typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Help Desk Technician IV in Carrollton, TX
  • General Dynamics Information Technology - San Antonio, TX
    REQ#: RQ178344 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make...
    - 1 Day Ago
  • General Dynamics Information Technology - San Antonio, TX
    REQ#: RQ178344 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make...
    - 3 Days Ago
  • Inceed - Beaumont, TX
    Compensation. $23 - $25/hr. Location: Beaumont, TX. Help Desk Technician. Inceed has partnered with a great company to help find a skilled. Help Desk Techn...
    - 1 Day Ago
  • GTS Technology Solutions - , TX
    Job Title. IT Help Desk Support Technician. Location. Austin, TX 78751. Job Type. Contract, long-term, potential Contract-to-hire. Schedule. Hybrid office ...
    - 2 Days Ago
  • Sewell - Odessa, TX
    Description. IT Helpdesk Technician. We are looking for a Help Desk Technician to provide fast and useful technical assistance on computer systems. You wil...
    - 2 Days Ago

Career Path for this job

  1. Down a level:

    Help Desk Technician III

    3 - 5 years experience
    Associate's Degree

  2. This Job:

    Help Desk Technician IV

    5 - 7 years experience
    Associate's Degree

  3. Up a level:

    IT Help Desk Supervisor

    3 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Help Desk Technician IV, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
66600
81700
73700

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
68000
84500
75600
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Technician IV in Carrollton, TX. The base salary for Help Desk Technician IV ranges from $66,600 to $81,700 with the average base salary of $73,700. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $68,000 to $84,500 with the average total cash compensation of $75,600.
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For a real-time salary target, tell us more about your role in the four categories below.

66600
81700

 

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About Carrollton, Texas    Carrollton is a city in Denton, Dallas and Collin counties in Texas, United States. As of the 2010 census, its population was 119,097, making it the t....More

Carrollton, Texas  area prices were up 2.2% from a year ago    View the Cost of Living in Carrollton, Texas

Help Desk Technician IV Salary in popular cities: Houston, San Antonio, Dallas

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Salary estimation for Help Desk Technician IV at companies like : Global Cannabis Pharma, Safety 101, Clarion Holdings LLC

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