Help Desk Technician IV Salary in Hillsboro, Wisconsin
Help Desk Technician IV Salary in Hillsboro, WI
How much does a Help Desk Technician IV make in Hillsboro, WI? The average Help Desk Technician IV salary in Hillsboro, WI is $69,600 as of May 28, 2024, but the range typically falls between $62,900 and $77,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Technician IV Salary | $56,800 | Hillsboro,WI | May 28, 2024 |
| 25th Percentile Help Desk Technician IV Salary | $62,900 | Hillsboro,WI | May 28, 2024 |
| 50th Percentile Help Desk Technician IV Salary | $69,600 | Hillsboro,WI | May 28, 2024 |
| 75th Percentile Help Desk Technician IV Salary | $77,300 | Hillsboro,WI | May 28, 2024 |
| 90th Percentile Help Desk Technician IV Salary | $84,310 | Hillsboro,WI | May 28, 2024 |
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Job Description
The Help Desk Technician IV utilizes product information or solution database to research, troubleshoot, and deliver solutions. Responds to end-user phone, email, or chat requests for support to resolve basic computer, application, system, device, access, or performance issues. Being a Help Desk Technician IV documents incidents using help desk systems or tools. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. In addition, Help Desk Technician IV escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree or equivalent. Typically reports to a supervisor. Being a Help Desk Technician IV independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Working as a Help Desk Technician IV typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Help Desk Technician III
3 - 5 years experience
Associate's Degree -
This Job:
Help Desk Technician IV
5 - 7 years experience
Associate's Degree -
Up a level:
IT Help Desk Supervisor
3 + years experience
Bachelor's Degree
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About Hillsboro, Wisconsin
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Level of Education
- Help Desk Technician IV Salaries with No Diploma
- Help Desk Technician IV Salaries with a High School Diploma or Technical Certificate
- Help Desk Technician IV Salaries with an Associate's Degree
- Help Desk Technician IV Salaries with a Bachelor's Degree
- Help Desk Technician IV Salaries with a Master's Degree or MBA
- Help Desk Technician IV Salaries with a JD, MD, PhD or Equivalent
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About Hillsboro, Wisconsin Hillsboro is a city in Vernon County, Wisconsin, United States. The population was 1,417 at the 2010 census. The city is located within the Town of Hi....More
Hillsboro, Wisconsin area prices were up 1.3% from a year ago View the Cost of Living in Hillsboro, Wisconsin
Help Desk Technician IV Salary in popular cities: Milwaukee, Madison, Green Bay
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Salary estimation for Help Desk Technician IV at companies like : Global Cannabis Pharma, Safety 101, Clarion Holdings LLC
