Help Desk Tier 1 Specialist Salary in Johnstown, Pennsylvania
Help Desk Tier 1 Specialist Salary in Johnstown, PA
How much does a Help Desk Tier 1 Specialist make in Johnstown, PA? The average Help Desk Tier 1 Specialist salary in Johnstown, PA is $44,560 as of March 26, 2024, but the range typically falls between $40,200 and $49,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Help Desk Tier 1 Specialist Salary | $36,230 | Johnstown,PA | March 26, 2024 |
| 25th Percentile Help Desk Tier 1 Specialist Salary | $40,200 | Johnstown,PA | March 26, 2024 |
| 50th Percentile Help Desk Tier 1 Specialist Salary | $44,560 | Johnstown,PA | March 26, 2024 |
| 75th Percentile Help Desk Tier 1 Specialist Salary | $49,400 | Johnstown,PA | March 26, 2024 |
| 90th Percentile Help Desk Tier 1 Specialist Salary | $53,807 | Johnstown,PA | March 26, 2024 |
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Job Description
The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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Advanced IT Concepts, Inc. - Carlisle Barracks, PAJob Title: Help Desk Specialist. Reports to: Project Manager (to be determined onsite). FLSA: Full Time Salary Exempt. Primary Work Location: Carlisle Barr...- 2 Days Ago
Career Path for this job
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This Job:
Help Desk Tier 1 Specialist
0 - 1 years experience
Associate's Degree -
Up a level:
Help Desk Technician II
1 - 3 years experience
Associate's Degree
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About Johnstown, Pennsylvania
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Level of Education
- Help Desk Tier 1 Specialist Salaries with No Diploma
- Help Desk Tier 1 Specialist Salaries with a High School Diploma or Technical Certificate
- Help Desk Tier 1 Specialist Salaries with an Associate's Degree
- Help Desk Tier 1 Specialist Salaries with a Bachelor's Degree
- Help Desk Tier 1 Specialist Salaries with a Master's Degree or MBA
- Help Desk Tier 1 Specialist Salaries with a JD, MD, PhD or Equivalent
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About Johnstown, Pennsylvania Johnstown is a city in Cambria County, Pennsylvania, United States, 43 miles (69 km) west-southwest of Altoona and 67 miles (108 km) east of Pittsburg....More
Johnstown, Pennsylvania area prices were up 1.5% from a year ago View the Cost of Living in Johnstown, Pennsylvania
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