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How much does a Help Desk Tier 1 Specialist make in Tampa, FL? The average Help Desk Tier 1 Specialist salary in Tampa, FL is $47,000 as of April 24, 2024, but the range typically falls between $42,400 and $52,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Help Desk Tier 1 Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Tier 1 Specialist Salary $38,212 Tampa,FL April 24, 2024
25th Percentile Help Desk Tier 1 Specialist Salary $42,400 Tampa,FL April 24, 2024
50th Percentile Help Desk Tier 1 Specialist Salary $47,000 Tampa,FL April 24, 2024
75th Percentile Help Desk Tier 1 Specialist Salary $52,100 Tampa,FL April 24, 2024
90th Percentile Help Desk Tier 1 Specialist Salary $56,743 Tampa,FL April 24, 2024
25% $42,400 10% $38,212 90% $56,743 75% $52,100 $47,000 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Help Desk Tier 1 Specialist in Tampa, FL
  • Position: Help Desk (Service Desk) Specialist. Contract/Location: National Capital Region / Pensacola, FL Overview. NAIS LLC is seeking an experienced Help...
    - 5 Days Ago
  • Job Description. We are seeking a talented Help Desk Specialist to join our team. The ideal candidate will have a passion for providing exceptional custome...
    - 3 Days Ago
  • This is a contract position expected to last 3-6 months. The position is ONSITE and there is no remote work. POSITION OVERVIEW. Provides support to end use...
    - 5 Days Ago
  • Colonial Metals Group is a premier financial firm in the Precious Metals space based out of West Los Angeles and West Palm Beach, FL. We are currently expa...
    - 2 Days Ago
  • Help Desk Support Specialist. Job Category****:** Information Technology **Requisition Number****:** HELPD03605 Showing 1 location **Job Details. Descripti...
    - 2 Days Ago

Career Path for this job

  1. This Job:

    Help Desk Tier 1 Specialist

    0 - 1 years experience
    Associate's Degree

  2. Up a level:

    Help Desk Technician II

    1 - 3 years experience
    Associate's Degree

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Average Base Salary

Core compensation

 
 
 
42400
52100
47000

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
43190
53180
47900
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Tier 1 Specialist in Tampa, FL. The base salary for Help Desk Tier 1 Specialist ranges from $42,400 to $52,100 with the average base salary of $47,000. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,190 to $53,180 with the average total cash compensation of $47,900.
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42400
52100

 

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About Tampa, Florida    Tampa is a major city in, and the county seat of, Hillsborough County, Florida, United States. It is on the west coast of Florida on Tampa Bay, near t....More

Tampa, Florida  area prices were up 1.1% from a year ago    View the Cost of Living in Tampa, Florida

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