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Help Desk Tier 3 Specialist Salary in Cedar Rapids, Iowa

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Help Desk Tier 3 Specialist Salary in Cedar Rapids, IA

How much does a Help Desk Tier 3 Specialist make in Cedar Rapids, IA? The average Help Desk Tier 3 Specialist salary in Cedar Rapids, IA is $64,710 as of May 28, 2024, but the range typically falls between $58,480 and $72,170. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Help Desk Tier 3 Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Tier 3 Specialist Salary $52,808 Cedar Rapids,IA May 28, 2024
25th Percentile Help Desk Tier 3 Specialist Salary $58,480 Cedar Rapids,IA May 28, 2024
50th Percentile Help Desk Tier 3 Specialist Salary $64,710 Cedar Rapids,IA May 28, 2024
75th Percentile Help Desk Tier 3 Specialist Salary $72,170 Cedar Rapids,IA May 28, 2024
90th Percentile Help Desk Tier 3 Specialist Salary $78,962 Cedar Rapids,IA May 28, 2024
25% $58,480 10% $52,808 90% $78,962 75% $72,170 $64,710 50%(Median) Didn’t find job title? Click
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Check out Help Desk Tier 3 Specialist Job Openings in Cedar Rapids, Iowa

Help Desk Specialist

Insight Global - , IA

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IT Help Desk Support Specialist

The Waldinger Corporation - Des Moines, IA

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Senior Help Desk Engineer (Tier 3)

Dymin Systems - Urbandale, IA

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Orthodontic Dental Assistant / Front Desk

Cascadia Smiles Orthodontics - Snoqualmie, WA

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Job Description

The Help Desk Tier 3 Specialist identifies, researches and resolves the most complex technical problems. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Tier 3 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 3 Specialist coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Tier 3 Specialist has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Help Desk Tier 3 Specialist typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Help Desk Tier 3 Specialist in Cedar Rapids, IA
  • Insight Global - , IA
    Insight Global is hiring a. Field Service Engineer (Helpdesk). to analyze, design and implement new, or modify existing, desktop computing infrastructure t...
    - 2 Days Ago
  • The Waldinger Corporation - Des Moines, IA
    DescriptionThe Waldinger Corporation, a growing Mechanical, Electrical, Plumbing, and Sheet Metal industry leader, is adding an IT Help Desk Analyst to our...
    - 2 Days Ago
  • Dymin Systems - Urbandale, IA
    Job Description. Job Description. Salary. Senior Help Desk Engineer (Tier 3). Competitive salary based on your experience and qualifications along with fle...
    - 5 Days Ago
  • Cascadia Smiles Orthodontics - Snoqualmie, WA
    \*\*$1500.00 Sign-On Bonus\*\. _We are willing to train the right candidate_. Our orthodontic practice is looking for a motivated, outgoing, someone that l...
    - 1 Month Ago
  • TEKsystems - Roseburg, OR
    Customer service/ front desk representative needed for health plan organization - Roseburg, OR. Job Description. Provide world class customer service to al...
    - 3 Days Ago

Career Path for this job

  1. Down a level:

    Help Desk Technician II

    1 - 3 years experience
    Associate's Degree

  2. This Job:

    Help Desk Tier 3 Specialist

    3 - 5 years experience
    Associate's Degree

  3. Up a level:

    Help Desk Technician IV

    5 - 7 years experience
    Associate's Degree

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Understand the total compensation opportunity for a Help Desk Tier 3 Specialist, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
58480
72170
64710

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
59560
74130
66170
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Tier 3 Specialist in Cedar Rapids, IA. The base salary for Help Desk Tier 3 Specialist ranges from $58,480 to $72,170 with the average base salary of $64,710. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $59,560 to $74,130 with the average total cash compensation of $66,170.
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Discover how your pay is adjusted for skills, experience, and other factors

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For a real-time salary target, tell us more about your role in the four categories below.

58480
72170

 

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About Cedar Rapids, Iowa    The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and t....More

Cedar Rapids, Iowa  area prices were up 0.8% from a year ago    View the Cost of Living in Cedar Rapids, Iowa

Help Desk Tier 3 Specialist Salary in popular cities: Des Moines, Davenport, Sioux City

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