upper level job

How much does a Inbound Customer Resolution Specialist I make in Washington, DC? The average Inbound Customer Resolution Specialist I salary in Washington, DC is $39,800 as of April 24, 2024, but the range typically falls between $35,640 and $45,750. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Customer Resolution Specialist I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Customer Resolution Specialist I Salary $31,853 Washington,DC April 24, 2024
25th Percentile Inbound Customer Resolution Specialist I Salary $35,640 Washington,DC April 24, 2024
50th Percentile Inbound Customer Resolution Specialist I Salary $39,800 Washington,DC April 24, 2024
75th Percentile Inbound Customer Resolution Specialist I Salary $45,750 Washington,DC April 24, 2024
90th Percentile Inbound Customer Resolution Specialist I Salary $51,167 Washington,DC April 24, 2024
25% $35,640 10% $31,853 90% $51,167 75% $45,750 $39,800 50%(Median) Didn’t find job title? Click
Change Search Criteria

Job Description

The Inbound Customer Resolution Specialist I researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being an Inbound Customer Resolution Specialist I typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist I typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Inbound Customer Resolution Specialist I in Washington, DC
  • DescriptionAbout UsAs a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the c...
    - 4 Days Ago
  • Job Description Align yourself with an organization that has a reputation for excellence Cedars-Sinai was awarded the National Research Corporation’s Consu...
    - 3 Days Ago
  • Job Description Align yourself with an organization that has a reputation for excellence Cedars-Sinai was awarded the National Research Corporation’s Consu...
    - 6 Days Ago
  • Job Description Align yourself with an organization that has a reputation for excellence Cedars-Sinai was awarded the National Research Corporation’s Consu...
    - 6 Days Ago
  • Job Description Align yourself with an organization that has a reputation for excellence Cedars-Sinai was awarded the National Research Corporation’s Consu...
    - 6 Days Ago

Career Path for this job

  1. This Job:

    Inbound Customer Resolution Specialist I

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Call Center Representative II - Inbound

    1 - 3 years experience
    High School Diploma or Technical Certificate

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for an Inbound Customer Resolution Specialist I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35640
45750
39800

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
37080
48720
41760
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Customer Resolution Specialist I in Washington, DC. The base salary for Inbound Customer Resolution Specialist I ranges from $35,640 to $45,750 with the average base salary of $39,800. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,080 to $48,720 with the average total cash compensation of $41,760.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

35640
45750

 

Step 3 of 3

How much should you be paid?

About Washington, District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Washington, District of Columbia  area prices were up 1.3% from a year ago    View the Cost of Living in Washington, District of Columbia

Inbound Customer Resolution Specialist I Salary in popular cities:

Recently searched related titles: Contact Specialist, Global Safety Officer, Cyber Security Officer

Jobs with a similar salary range to Inbound Customer Resolution Specialist I : Visa and Passport Specialist, Store Receiving Specialist, Security Post Commander, Technical Support - Call Center, Inbound Call Center Representative

Salary estimation for Inbound Customer Resolution Specialist I at companies like : Jones Graduate School of Business - McNair Hall Room 243, Region X Community Service, Familymedicalservices Lasanimas Co

Jobs with a similar salary range to Inbound Customer Resolution Specialist I : Inbound Call Center, Line Patroller, Call Center Operator