How much does an Inbound Customer Support and Service Manager make in Ellensburg, WA? The average Inbound Customer Support and Service Manager salary in Ellensburg, WA is $94,190 as of May 28, 2024, but the range typically falls between $81,320 and $109,880. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Customer Support and Service Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Customer Support and Service Manager Salary $69,603 Ellensburg,WA May 28, 2024
25th Percentile Inbound Customer Support and Service Manager Salary $81,320 Ellensburg,WA May 28, 2024
50th Percentile Inbound Customer Support and Service Manager Salary $94,190 Ellensburg,WA May 28, 2024
75th Percentile Inbound Customer Support and Service Manager Salary $109,880 Ellensburg,WA May 28, 2024
90th Percentile Inbound Customer Support and Service Manager Salary $124,165 Ellensburg,WA May 28, 2024
25% $81,320 10% $69,603 90% $124,165 75% $109,880 $94,190 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Customer Support and Service Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Customer Support and Service Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Customer Support and Service Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Customer Support and Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Customer Support and Service Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Inbound Customer Support and Service Manager in Ellensburg, WA

Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Inbound Customer Support and Service Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

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81320
109880
94190

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
87750
125980
103820
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Customer Support and Service Manager in Ellensburg, WA. The base salary for Inbound Customer Support and Service Manager ranges from $81,320 to $109,880 with the average base salary of $94,190. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $87,750 to $125,980 with the average total cash compensation of $103,820.
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81320
109880

 

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About Ellensburg, Washington    Ellensburg is a city in and county seat of Kittitas County, Washington, United States. The population was 20,326 in a 2017 census estimate. Located ju....More

Ellensburg, Washington  area prices were up 2.9% from a year ago    View the Cost of Living in Ellensburg, Washington

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