How much does an Inbound Customer Support and Service Manager make in Greenwood, NY? The average Inbound Customer Support and Service Manager salary in Greenwood, NY is $91,610 as of April 24, 2024, but the range typically falls between $79,090 and $106,860. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Customer Support and Service Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Customer Support and Service Manager Salary $67,691 Greenwood,NY April 24, 2024
25th Percentile Inbound Customer Support and Service Manager Salary $79,090 Greenwood,NY April 24, 2024
50th Percentile Inbound Customer Support and Service Manager Salary $91,610 Greenwood,NY April 24, 2024
75th Percentile Inbound Customer Support and Service Manager Salary $106,860 Greenwood,NY April 24, 2024
90th Percentile Inbound Customer Support and Service Manager Salary $120,744 Greenwood,NY April 24, 2024
25% $79,090 10% $67,691 90% $120,744 75% $106,860 $91,610 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Customer Support and Service Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Customer Support and Service Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Customer Support and Service Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Customer Support and Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Customer Support and Service Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Inbound Customer Support and Service Manager in Greenwood, NY
  • Schedule. Full time. Availability. Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am. Age Requirement. Must be 18 years or old...
    - 1 Day Ago
  • Schedule. Full time. Availability. Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am. Age Requirement. Must be 18 years or old...
    - 1 Day Ago
  • Schedule. Full time. Availability. Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am. Age Requirement. Must be 18 years or old...
    - 1 Day Ago
  • Schedule. Full time. Availability. Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am. Age Requirement. Must be 18 years or old...
    - 1 Day Ago
  • Schedule. Full time. Availability. Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am. Age Requirement. Must be 18 years or old...
    - 1 Day Ago

Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Inbound Customer Support and Service Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
79090
106860
91610

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
85340
122530
100970
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Customer Support and Service Manager in Greenwood, NY. The base salary for Inbound Customer Support and Service Manager ranges from $79,090 to $106,860 with the average base salary of $91,610. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $85,340 to $122,530 with the average total cash compensation of $100,970.
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79090
106860

 

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About Greenwood, New York    Greenwood is a town in Steuben County, New York, United States. The population was 849 at the 2000 census. According to the United States Census Bure....More

Greenwood, New York  area prices were up 1.5% from a year ago    View the Cost of Living in Greenwood, New York

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