How much does an Inbound Customer Support and Service Manager make in Mountlake Terrace, WA? The average Inbound Customer Support and Service Manager salary in Mountlake Terrace, WA is $103,380 as of May 28, 2024, but the range typically falls between $89,260 and $120,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Customer Support and Service Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Customer Support and Service Manager Salary $76,404 Mountlake Terrace,WA May 28, 2024
25th Percentile Inbound Customer Support and Service Manager Salary $89,260 Mountlake Terrace,WA May 28, 2024
50th Percentile Inbound Customer Support and Service Manager Salary $103,380 Mountlake Terrace,WA May 28, 2024
75th Percentile Inbound Customer Support and Service Manager Salary $120,600 Mountlake Terrace,WA May 28, 2024
90th Percentile Inbound Customer Support and Service Manager Salary $136,278 Mountlake Terrace,WA May 28, 2024
25% $89,260 10% $76,404 90% $136,278 75% $120,600 $103,380 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Customer Support and Service Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Customer Support and Service Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Customer Support and Service Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Customer Support and Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Customer Support and Service Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Inbound Customer Support and Service Manager in Mountlake Terrace, WA

Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Inbound Customer Support and Service Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
89260
120600
103380

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
96310
138280
113950
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Customer Support and Service Manager in Mountlake Terrace, WA. The base salary for Inbound Customer Support and Service Manager ranges from $89,260 to $120,600 with the average base salary of $103,380. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $96,310 to $138,280 with the average total cash compensation of $113,950.
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89260
120600

 

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About Mountlake Terrace, Washington    Mountlake Terrace is a suburban city in Snohomish County, Washington, United States. It lies on the southern border of the county, adjacent to Shoreli....More

Mountlake Terrace, Washington  area prices were up 2.8% from a year ago    View the Cost of Living in Mountlake Terrace, Washington

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