How much does an Inbound Customer Support and Service Manager make in Virginia State University, VA? The average Inbound Customer Support and Service Manager salary in Virginia State University, VA is $91,000 as of May 28, 2024, but the range typically falls between $78,570 and $106,160. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Support and Service Manager Salary | $67,253 | Virginia State University,VA | May 28, 2024 |
25th Percentile Inbound Customer Support and Service Manager Salary | $78,570 | Virginia State University,VA | May 28, 2024 |
50th Percentile Inbound Customer Support and Service Manager Salary | $91,000 | Virginia State University,VA | May 28, 2024 |
75th Percentile Inbound Customer Support and Service Manager Salary | $106,160 | Virginia State University,VA | May 28, 2024 |
90th Percentile Inbound Customer Support and Service Manager Salary | $119,962 | Virginia State University,VA | May 28, 2024 |
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The Inbound Customer Support and Service Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Customer Support and Service Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Customer Support and Service Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Customer Support and Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Customer Support and Service Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
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About Virginia State University, Virginia Virginia State University (VSU), also known as Virginia State, is a historically black public land-grant university in Ettrick, Virginia. Founded on M....More
Virginia State University, Virginia area prices were up 1.2% from a year ago View the Cost of Living in Virginia State University, Virginia
Inbound Customer Support and Service Manager Salary in popular cities: Virginia Beach, Norfolk, Chesapeake
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