How much does an Inbound Customer Support and Service Manager make in Wethersfield, CT? The average Inbound Customer Support and Service Manager salary in Wethersfield, CT is $100,590 as of April 24, 2024, but the range typically falls between $86,850 and $117,340. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Customer Support and Service Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Customer Support and Service Manager Salary $74,340 Wethersfield,CT April 24, 2024
25th Percentile Inbound Customer Support and Service Manager Salary $86,850 Wethersfield,CT April 24, 2024
50th Percentile Inbound Customer Support and Service Manager Salary $100,590 Wethersfield,CT April 24, 2024
75th Percentile Inbound Customer Support and Service Manager Salary $117,340 Wethersfield,CT April 24, 2024
90th Percentile Inbound Customer Support and Service Manager Salary $132,590 Wethersfield,CT April 24, 2024
25% $86,850 10% $74,340 90% $132,590 75% $117,340 $100,590 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Customer Support and Service Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Customer Support and Service Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Customer Support and Service Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Customer Support and Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Customer Support and Service Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Inbound Customer Support and Service Manager in Wethersfield, CT
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  • T.J. Maxx - 77 South Main Street 06790 [Department Manager] As a Customer Service Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellen...
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  • T.J. Maxx - 228 South Main St 06470 [Department Manager] As a Customer Service Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent c...
    - 3 Days Ago

Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Inbound Customer Support and Service Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
86850
117340
100590

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
93710
134540
110870
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Customer Support and Service Manager in Wethersfield, CT. The base salary for Inbound Customer Support and Service Manager ranges from $86,850 to $117,340 with the average base salary of $100,590. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $93,710 to $134,540 with the average total cash compensation of $110,870.
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86850
117340

 

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How much should you be paid?

About Wethersfield, Connecticut    Wethersfield is a town in Hartford County, Connecticut, United States. It is located immediately south of Hartford along the Connecticut River. Its ....More

Wethersfield, Connecticut  area prices were up 1.7% from a year ago    View the Cost of Living in Wethersfield, Connecticut

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