IT Help Desk Manager Salary in Hattiesburg, Mississippi
IT Help Desk Manager Salary in Hattiesburg, MS
How much does a IT Help Desk Manager make in Hattiesburg, MS? The average IT Help Desk Manager salary in Hattiesburg, MS is $99,800 as of May 28, 2024, but the range typically falls between $88,300 and $112,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile IT Help Desk Manager Salary | $77,830 | Hattiesburg,MS | May 28, 2024 |
| 25th Percentile IT Help Desk Manager Salary | $88,300 | Hattiesburg,MS | May 28, 2024 |
| 50th Percentile IT Help Desk Manager Salary | $99,800 | Hattiesburg,MS | May 28, 2024 |
| 75th Percentile IT Help Desk Manager Salary | $112,900 | Hattiesburg,MS | May 28, 2024 |
| 90th Percentile IT Help Desk Manager Salary | $124,827 | Hattiesburg,MS | May 28, 2024 |
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Job Description
The IT Help Desk Manager ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Manages a team of support personnel who troubleshoot and resolve IT issues. Being an IT Help Desk Manager develop and train help desk staff. Plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. In addition, IT Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. The IT Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an IT Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
IT Help Desk Senior Supervisor
3 - 5 years experience
Bachelor's Degree -
This Job:
IT Help Desk Manager
5 + years experience
Bachelor's Degree -
Up a level:
IT Help Desk Senior Manager
Bachelor's Degree
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About Hattiesburg, Mississippi
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About Hattiesburg, Mississippi Hattiesburg is a city in the U.S. state of Mississippi, primarily in Forrest County (where it is the county seat) and extending west into Lamar County....More
Hattiesburg, Mississippi area prices were up 1.2% from a year ago View the Cost of Living in Hattiesburg, Mississippi
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