IT Help Desk Manager Salary in Mattawan, Michigan
IT Help Desk Manager Salary in Mattawan, MI
How much does a IT Help Desk Manager make in Mattawan, MI? The average IT Help Desk Manager salary in Mattawan, MI is $109,800 as of May 28, 2024, but the range typically falls between $97,200 and $124,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile IT Help Desk Manager Salary | $85,728 | Mattawan,MI | May 28, 2024 |
| 25th Percentile IT Help Desk Manager Salary | $97,200 | Mattawan,MI | May 28, 2024 |
| 50th Percentile IT Help Desk Manager Salary | $109,800 | Mattawan,MI | May 28, 2024 |
| 75th Percentile IT Help Desk Manager Salary | $124,300 | Mattawan,MI | May 28, 2024 |
| 90th Percentile IT Help Desk Manager Salary | $137,501 | Mattawan,MI | May 28, 2024 |
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Job Description
The IT Help Desk Manager ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Manages a team of support personnel who troubleshoot and resolve IT issues. Being an IT Help Desk Manager develop and train help desk staff. Plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. In addition, IT Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. The IT Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an IT Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
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Goodwall SA - , MIPreferred SkillsVerbal Communication Written Communication Adaptablility Multi-tasking Working Under Pressure Self-learning **Creative Financial Staffing (...- 4 Days Ago
Career Path for this job
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Down a level:
IT Help Desk Senior Supervisor
3 - 5 years experience
Bachelor's Degree -
This Job:
IT Help Desk Manager
5 + years experience
Bachelor's Degree -
Up a level:
IT Help Desk Senior Manager
Bachelor's Degree
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About Mattawan, Michigan
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About Mattawan, Michigan Mattawan is a village in Antwerp Township, Van Buren County of the U.S. state of Michigan. The population was 1,997 at the 2010 census. According to ....More
Mattawan, Michigan area prices were up 1.3% from a year ago View the Cost of Living in Mattawan, Michigan
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