ISHPI Information Technologies, Inc.
San Diego, CA
IT Service Desk Supervisor Salary in Oakland, CA
IT Service Desk Supervisor Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $118,400 | $9,867 | $2,277 | $57 |
| Average | $104,970 | $8,748 | $2,019 | $50 |
| 25th Percentile | $94,250 | $7,854 | $1,813 | $45 |
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How much does an IT Service Desk Supervisor Make?
As of September 01, 2024, the average annual pay of IT Service Desk Supervisor in the Oakland, CA is $104,970. While Salary.com is seeing that IT Service Desk Supervisor salary in the US can go up to $130,627 or down to $84,490, but most earn between $94,250 and $118,400. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of IT Service Desk Supervisor in the United States.- View Average Salary for United States
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View IT Service Desk Supervisor Salary by Experience Levels
An entry-level IT Service Desk Supervisor with under 1 year experience makes about $100,700. With less than 2 years of experience, a mid-level IT Service Desk Supervisor makes around $101,179. After 2-4 years, the IT Service Desk Supervisor pay rises to about $102,296. Those senior IT Service Desk Supervisor with 5-8 years of experience earn roughly $103,572, and those IT Service Desk Supervisor having 8 years or more experience are expected to earn about $105,088 on average.
$100,700
0 yr
$101,179
< 2 yrs
$102,296
2-4 yrs
$103,572
5-8 yrs
$105,088
> 8 yrs
Last Updated on September 01, 2024
| Entry Level | 4% |
| Mid Level | 4% |
| Senior Level | 3% |
| Top Level | 1% |
| Experienced | 0% |
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Last Updated on September 01, 2024
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Job Openings of IT Service Desk Supervisor
Salary.com job board provides millions of IT Service Desk Supervisor information for you to search for. Click on search button below to see IT Service Desk Supervisor job openings or enter a new job title here.
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ISHPI Information Technologies, Inc.
San Diego, CA
I
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ISHPI Information Technologies, Inc. - San Diego, CAOverview ISHPI is a recognized industry leader in providing Cybersecurity support and consulting services to our Federal agency and Department of Defense p... more
2 Days Ago
Cost of Living In Oakland, CA
Cost of Living in Oakland , CA is
67.0% Higher
than the National Average
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.
Best-Paid Skills and Qualifications for IT Service Desk Supervisor
What skills does an IT Service Desk Supervisor need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Active Directory: Active Directory (AD) is Microsoft's proprietary directory service. It runs on Windows Server and enables administrators to manage permissions and access to network resources.
3.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
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What skills can make your compensation higher?
Mastering certain skills can make the compensation of an IT Service Desk Supervisor higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Leadership, you can get a 10% salary raise. If you are good at Initiative, your salary will increase by 8%. If you are expert in Service Desk, your salary will rise by 5%.
| Skill | Salary | Demand |
|---|---|---|
|
Leadership
|
$115,467 |
10%
|
|
Initiative
|
$113,368 |
8%
|
|
Service Desk
|
$110,219 |
5%
|
|
Computer Science
|
$109,169 |
4%
|
|
IT Support
|
$108,119 |
3%
|
|
Desktop Support
|
$106,020 |
1%
|
About Our Data
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources.
We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right.
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The average salary for an IT Service Desk Supervisor is $104,970 per year in Oakland, CA, updated at September 01, 2024.