Manager of Software Technical Support Salary in the United States

How much does a Manager of Software Technical Support make in the United States?

As of May 01, 2026, the average salary for a Manager of Software Technical Support in the United States is $127,290 per year, which breaks down to an hourly rate of $61.

However, a Manager of Software Technical Support's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $144,427
  • Majority Range (25th-75th percentile): $115,920 to $136,260
  • Entry-Level (10th percentile): $105,568
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View as table View as graph 25% $115,920 10% $105,568 90% $144,427 75% $136,260 $127,290 50%(Median) Didn’t find job title? Click

Manager of Software Technical Support Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $136,260 $11,355 $2,620 $66
Average $127,290 $10,608 $2,448 $61
25th Percentile $115,920 $9,660 $2,229 $56
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Key Factors That Influence Manager of Software Technical Support Salaries

A Manager of Software Technical Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Manager of Software Technical Support Salaries?

Experience is a primary driver of a Manager of Software Technical Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry Software Support Engineer (0-2 years): $69,474
  • Intermediate Software Support Engineer (2-4 years): $83,297
  • Senior Software Support Engineer (4-7 years): $113,134
  • Manager of Software Technical Support (7+ years): $127,284
Job Role Years of Experience Average Salary
Entry Software Support Engineer0-2 years$69,474
Intermediate Software Support Engineer2-4 years$83,297
Senior Software Support Engineer4-7 years$113,134
Manager of Software Technical Support7+ years$127,284
$69,474 Entry Sof...
$83,297 Intermedi...
$113,134 Senior So...
$127,284 Manager o...
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What Am I Worth?

Top Paying Cities for Manager of Software Technical Supports

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $160,550
  • San Francisco: $158,790
  • Oakland: $155,440

What Skills Can Increase a Manager of Software Technical Support's Salary?

Demanded Skills for the Role:

  • Leadership (Mentioned in 6.1% Job Postings): Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  • Software Engineering (Mentioned in 2.89% Job Postings): Software engineering is the application of engineering to the development of software in a systematic method. Notable definitions of software engineering include: "the systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software"—The Bureau of Labor Statistics—IEEE Systems and software engineering - Vocabulary "The application of a systematic, disciplined, quantifiable approach to the development, operation, and maintenance of software"—IEEE Standard Glossary of Software Engineering Terminology "an engineering discipline that is concerned with all aspects of software production"—Ian Sommerville "the establishment and use of sound engineering principles in order to economically obtain software that is reliable and works efficiently on real machines"—Fritz Bauer
  • SQL (Mentioned in 1.24% Job Postings): Structured Query Language) is a domain-specific language used in programming and designed for managing data held in a relational database management system (RDBMS), or for stream processing in a relational data stream management system (RDSMS).
See More Skills
Skills Demand Percentage
Leadership 6.1%
Software Engineering 2.89%
SQL 1.24%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Manager of Software Technical Support's salary.
  • Machine Learning: Can increase your salary by up to 16%.
  • Code Review: Can increase your salary by up to 14%.
  • Software Development Life Cycle: Can increase your salary by up to 12%.
Skill Salary Salary % Increase
Machine Learning
 $147,656
16%
Code Review
 $145,111
14%
Software Development Life Cycle
 $142,565
12%
Software Engineering
 $142,565
12%
AWS
 $142,565
12%
Java
 $141,292
11%
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How Education impacts a Manager of Software Technical Support's Salary?

Your level of education can impact your salary potential. While many Manager of Software Technical Supports enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Manager of Software Technical Support with a Bachelor's Degree is between $123,725 and $134,603).

Manager of Software Technical Support Salaries by Degree Level

Typical Education for Manager of Software Technical Support
Degree Level % of user with this level of education
No Diploma 0.8%
High School 13.2%
Associates 10.8%
Bachelors 54.2%
Masters 19.7%
Doctorate 1.3%
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Manager of Software Technical Support Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Manager of Software Technical Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on May 01, 2026
$115,920
Average $127,290/year
$136,260
$9,660
Average $10,608/month
$11,355
$2,229
Average $2,448/week
$2,620
$56
Average $61/hour
$66
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $136,260 $11,355 $2,620 $66
Average $127,290 $10,608 $2,448 $61
25th Percentile $115,920 $9,660 $2,229 $56

Manager of Software Technical Support Salary Growth & Career Path

Manager of Software Technical Support
Aircraft Maintenance Engineering Senior Manager
Aerospace Aviation Maintenance Engineering Senior Manager

Promotions are the fastest way to increase your earnings. As a Manager of Software Technical Support, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Manager of Software Technical Support Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Aircraft Maintenance Engineering Senior Manager $160,400 26%
Aerospace Aviation Maintenance Engineering Senior Manager $166,300 31%

Salaries of jobs related to Manager of Software Technical Support

Salary Trends for Manager of Software Technical Support

Salaries for a Manager of Software Technical Support can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $128,494 in 2023 to around $127,436 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Manager of Software Technical Support salary trends, .

Average Annual Salary of Manager of Software Technical Support Over Time

2022
$???
2023
$128,494
2024
$129,000
2025
$127,436
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $128,494
2024 $129,000
2025 $127,436
2026
View More
2027
View More

Most common benefits for Manager of Software Technical Support

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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FAQ about Manager of Software Technical Support

1. How much does a Level 1 IT support earn in USA?

The salary for a Manager of Software Technical Support in the USA ranges from a minimum of $113,900 to a maximum of $155,860, with a midpoint average of $132,550. This reflects the competitive compensation for this role, which is significantly higher than that of a Level 1 IT support position.

2. What is the highest salary for technical support?

The highest salary for a Manager of Software Technical Support is $155,860 per year. This role typically offers a minimum salary of $113,900 and a mid-range salary of $132,550, reflecting the expertise and responsibilities involved in managing technical support teams effectively.

3. How much does a technical support specialist make at Salesforce?

The salary for a Manager of Software Technical Support typically ranges from $113,900 to $155,860 annually, with a midpoint of $132,550. This range reflects base salary and may not include additional compensation such as bonuses or stock options. The figures provide a general guideline for expected earnings in this role.

4. What is the highest salary for technical program manager?

The highest salary for a Manager of Software Technical Support is $155,860. The salary range for this position typically starts at a minimum of $113,900, with a mid-level salary of $132,550. This reflects the competitive compensation in the tech industry for skilled professionals in this role.

5. Is tech support a stressful job?

Technical support professionals often encounter high-pressure situations, including managing frustrated customers and resolving intricate issues. The demands of meeting tight deadlines and working extended hours can contribute to stress and burnout. Despite these challenges, the role offers competitive salaries, ranging from $113,900 to $155,860, which can provide financial stability.

6. What type of manager pays the most?

The highest-paid manager roles typically include positions like Software Technical Support Manager, with salaries ranging from $113,900 to $155,860. The median salary for this role is approximately $132,550, making it a lucrative option compared to other managerial positions such as store or operations managers.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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