Nurse Call Center Supervisor Salary in Illinois

The Nurse Call Center Supervisor participates in planning work of assigned nurses. Supervises and coordinates activities of nursing personnel in a contact center. Being a Nurse Call Center Supervisor may provide direct patient care over the phone. Ensures that patients' needs are met and evaluates nursing care provided over the phone. In addition, Nurse Call Center Supervisor requires a bachelor's degree in nursing. Typically reports to a manager or head of a unit/department. Requires certification as a registered nurse (RN). The Nurse Call Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Nurse Call Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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