As of March 01, 2025, the average annual salary for a QA Analyst V in Springfield, MA is $168,400. Salary.com reports that pay typically ranges from $151,400 to $185,100, with most professionals earning between $135,922 and $200,304.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $185,100 | $15,425 | $3,560 | $89 |
| Average | $168,400 | $14,033 | $3,238 | $81 |
| 25th Percentile | $151,400 | $12,617 | $2,912 | $73 |
An entry-level QA Analyst V with under 1 year experience makes about $158,631. With less than 2 years of experience, a mid-level QA Analyst V makes around $159,884. After 2-4 years, the QA Analyst V pay rises to about $161,137. Those senior QA Analyst V with 5-8 years of experience earn roughly $163,644, and those QA Analyst V having 8 years or more experience are expected to earn about $166,150 on average.
| Levels | Salary |
|---|---|
| Entry Level QA Analyst V | $158,631 |
| Intermediate Level QA Analyst V | $159,884 |
| Senior Level QA Analyst V | $161,137 |
| Specialist Level QA Analyst V | $163,644 |
| Expert Level QA Analyst V | $166,150 |
| Entry Level | 6% |
| Mid Level | 5% |
| Senior Level | 4% |
| Top Level | 3% |
| Experienced | 1% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Packaging: Preparing products through wrapping or bottling to protect the goods from damages during transportation and storage.
Product Quality: Product quality refers to how well a product satisfies customer needs, serves its purpose and meets industry standards. When evaluating product quality, businesses consider several key factors, including whether a product solves a problem, works efficiently or suits customers' purposes.
| Skill | Salary | Demand |
|---|---|---|
|
Standard Operating Procedures
|
$203,764 |
21%
|
|
Innovation
|
$200,396 |
19%
|
|
Supply Chain
|
$195,344 |
16%
|
|
Chemistry
|
$188,608 |
12%
|
|
Change Control
|
$186,924 |
11%
|
|
SOP
|
$185,240 |
10%
|
