How much does a Technical Client Service Senior Manager make in the United States? The average Technical Client Service Senior Manager salary in the United States is $147,700 as of March 26, 2024, but the range typically falls between $133,200 and $166,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Client Service Senior Manager Salary | $119,999 | US | March 26, 2024 |
25th Percentile Technical Client Service Senior Manager Salary | $133,200 | US | March 26, 2024 |
50th Percentile Technical Client Service Senior Manager Salary | $147,700 | US | March 26, 2024 |
75th Percentile Technical Client Service Senior Manager Salary | $166,000 | US | March 26, 2024 |
90th Percentile Technical Client Service Senior Manager Salary | $182,661 | US | March 26, 2024 |
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The Technical Client Service Senior Manager provides mentoring, leadership, and organization to managers and supervisors. Manages an organization's technical customer support policies, objectives, and initiatives. Being a Technical Client Service Senior Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. In addition, Technical Client Service Senior Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The Technical Client Service Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Technical Client Service Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
5 + years experience
Bachelor's Degree
Bachelor's Degree
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
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