How much does a Client Service Specialist IV make in the United States? The average Client Service Specialist IV salary in the United States is $104,777 as of February 26, 2024, but the range typically falls between $89,818 and $121,034. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Client Service Specialist IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Client Service Specialist IV Salary $76,198 US February 26, 2024
25th Percentile Client Service Specialist IV Salary $89,818 US February 26, 2024
50th Percentile Client Service Specialist IV Salary $104,777 US February 26, 2024
75th Percentile Client Service Specialist IV Salary $121,034 US February 26, 2024
90th Percentile Client Service Specialist IV Salary $135,835 US February 26, 2024
25% $89,818 10% $76,198 90% $135,835 75% $121,034 $104,777 50%(Median) Didn’t find job title? Click
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What skills does a Client Service Specialist IV need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Home Care: Homecare is health care or supportive care provided by a professional caregiver in the individual home where the patient or client is living, as opposed to care provided in group accommodations like clinics or nursing home.

3.

Financial services: A services provided by the finance industry, which encompasses a broad range of businesses that manage money. These services involve banking, brokerage, mortgages, credit cards, payment services, real estate, investment funds, taxes and accounting.

Customer Service 9.63%
Home Care 0.93%
Financial services 0.79%
Others 88.65%

Job Description for Client Service Specialist IV

Client Service Specialist IV responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Being a Client Service Specialist IV analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Additionally, Client Service Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Client Service Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Client Service Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)... View full job description

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Career Path for Client Service Specialist IV

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Client Service Specialist IV, the upper level is Customer Service Supervisor and then progresses to Customer Service Manager.

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Client Service Specialist IV salary varies from city to city. Compared with national average salary of Client Service Specialist IV, the highest Client Service Specialist IV salary is in San Francisco, CA, where the Client Service Specialist IV salary is 25.0% above. The lowest Client Service Specialist IV salary is in Miami, FL, where the Client Service Specialist IV salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Client Service Specialist IV, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
89818
121034
104777

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
95773
133195
112164
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Client Service Specialist IV in the United States. The base salary for Client Service Specialist IV ranges from $89,818 to $121,034 with the average base salary of $104,777. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $95,773 to $133,195 with the average total cash compensation of $112,164.
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89818
121034

 

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Skills associated with Client Service Specialist IV: Product Support, Service Request Management Process, Inquiry Research/Response, Service Desk Management ...More

Jobs with a similar salary range to Client Service Specialist IV : Client Services Supervisor

Salary estimation for Client Service Specialist IV at companies like : Experts in Spray Technology, General Export Motor Group LLC, Americare Hospital

Client Service Specialist IV Salary in United States
Client Service Specialist IV Salary Graph, Regional Distribution and Summary