Technical Client Support Team Leader Salary in Lansing, Michigan
Technical Client Support Team Leader Salary in Lansing, MI
How much does a Technical Client Support Team Leader make in Lansing, MI? The average Technical Client Support Team Leader salary in Lansing, MI is $73,600 as of April 24, 2024, but the range typically falls between $63,800 and $86,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Technical Client Support Team Leader Salary | $54,878 | Lansing,MI | April 24, 2024 |
| 25th Percentile Technical Client Support Team Leader Salary | $63,800 | Lansing,MI | April 24, 2024 |
| 50th Percentile Technical Client Support Team Leader Salary | $73,600 | Lansing,MI | April 24, 2024 |
| 75th Percentile Technical Client Support Team Leader Salary | $86,200 | Lansing,MI | April 24, 2024 |
| 90th Percentile Technical Client Support Team Leader Salary | $97,672 | Lansing,MI | April 24, 2024 |
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Job Description
The Technical Client Support Team Leader acts as first level escalation point for more complex or critical customer issues and inquiries. Leads a team that provides technical customer support for an organization's products and services. Being a Technical Client Support Team Leader mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. In addition, Technical Client Support Team Leader monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Client Support Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Technical Client Support Team Leader typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
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Steelcase - Grand Rapids, MIGeneral Information. Country. USA. State. Michigan. City. Grand Rapids. Office Location. 4160 68th Street SE. Date posted. 07-May-2024. Business Function. ...- 3 Days Ago
Career Path for this job
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Down a level:
Technical Client Support Specialist IV
7 + years experience
Bachelor's Degree -
This Job:
Technical Client Support Team Leader
3 + years experience
Bachelor's Degree -
Up a level:
Technical Client Service Supervisor
3 - 5 years experience
Bachelor's Degree
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About Lansing, Michigan
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Level of Education
- Technical Client Support Team Leader Salaries with No Diploma
- Technical Client Support Team Leader Salaries with a High School Diploma or Technical Certificate
- Technical Client Support Team Leader Salaries with an Associate's Degree
- Technical Client Support Team Leader Salaries with a Bachelor's Degree
- Technical Client Support Team Leader Salaries with a Master's Degree or MBA
- Technical Client Support Team Leader Salaries with a JD, MD, PhD or Equivalent
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About Lansing, Michigan Lansing /ˈlænsɪŋ/ is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton Co....More
Lansing, Michigan area prices were up 1.3% from a year ago View the Cost of Living in Lansing, Michigan
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